News
Walmart shutters self-checkout lanes in LA
March 7, 2024
Walmart has closed self-checkout lanes at a store in West Hills, Los Angeles amid wider concerns about retail theft in self-checkout lanes, according to a…
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Gaps happening between loyalty membership, consumer shopping behavior
March 6, 2024
There are gaps between loyalty memberships and the desired behavioral shifts retailers hope to gain from loyalty programs, according to an Upside report.
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Australian retailer taps Appriss Retail to cut shrink
March 6, 2024
Officeworks, a chain of office supplies stores operated under parent company Wesfarmers in Australia, is deploying Appriss Retail's Secure solution to reduce…
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Baby items vending venture debuts in Massachusetts
March 5, 2024
Shoppers at Dartmouth Mall in Dartmouth, Massachusetts, who find themselves in need of baby supplies will be able to purchase them from the Mama-mergency…
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California police alert consumers of skimming device on Walmart kiosk
March 5, 2024
Police recently posted a picture of a skimming device after a Walmart employee found the device on a self-checkout kiosk at the Linda, California store near…
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British department store taps Aptos to drive personalization, customer interaction
March 4, 2024
Liberty, a British department store, is renewing its partnership with Aptos, a unified commerce solution provider, to deploy the latest iterations of Aptos…
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German flooring retailer boosts showroom experience with digital signage
March 4, 2024
MeinBodenbelag, a floor covering retailer in Germany, has deployed a digital signage network from nsign.tv.
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Mobile payment gaining ground this year
March 1, 2024
Over half of the U.S. population, 56%, is using mobile payment (Apple Pay or Samsung Pay) when shopping, according to Numerator's 2024 Vision Report.
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Valley View Casino & Hotel deploying Infor POS
March 1, 2024
The Valley View Casino & Hotel, a Southern California gaming destination, is deploying the Infor POS as well as the Infor's Hospitality Management System…
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Amazon, T.J. Maxx, Walmart lead in customer loyalty
February 29, 2024
Amazon, T.J. Maxx and Walmart are the top three retailers respectively when it comes to customer and brand loyalty.
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Most retail leaders committed to innovation
February 29, 2024
Over half, 65%, of retailers in the U.S. and Canada are committed to innovation, yet just 3% view themselves leaders when compared to cross-industry leaders…
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Armani Group taps XY Retail for systems integration effort
February 28, 2024
The Armani Group is deploying XY Retail's unified commerce platform to integrate retail operations at Giorgio Armani, Emporio Armani, Armani Exchange and…
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Consumers still engaged, claims Census data
February 28, 2024
While retail sales chilled a bit in January, households continue to spend, according to U.S. Census Bureau, and that data reveals consumers are "still engaged."
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Gen Z a bit tired of Amazon
February 27, 2024
There is no disputing Amazon is the leader in U.S. online shopping but not every shopper generation is enthralled with the mega e-tailer.
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Ikea Amsterdam extends self checkout, adds in-store pick up
February 27, 2024
Ikea Amsterdam has introduced two vending machines to provide in-store pick-up with the ability to handle 480 orders daily, according to a press release.
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Facial recognition advances at airports despite privacy concerns
February 26, 2024
Facial recognition identification verification at airports continues to expand both domestically and globally, despite concerns about user privacy, according…
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Self checkout entrepreneur seeks partners for checkout-free concept
February 26, 2024
Charles Dumont, a self-checkout entrepreneur based in Cerbère, France, is seeking partners for a checkout-free technology, "I Shop Then Free To Go," according…
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When it comes to loyalty consumers all about experience, service, perks
February 23, 2024
While a great product is the top reason consumers love a brand, customer service, loyalty programs and experience still have the top impact on whether a…
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Costco, Buc-ee’s, H-E-B rank in top 5 of CX all-stars list
February 23, 2024
Buc-ee's, H-E-B and Costco are among the top five brands creating the best customer experience.
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Dispensary installs self-serve cannabis kiosks
February 22, 2024
Visitors to Ethereal Gold Dispensary in Waukesha, Wisconsin, can use an automated self-serve kiosk to buy cannabis and mushroom products that are legal in…
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