E-tailers becoming more sensitive to the needs of disabled shoppers

January 20, 2009

Internet Retailer: Retailers including Canadian Tire Corp. and Home Hardware Stores Ltd. are making their e-commerce sites more accessible with innovative…

Payments processor uncovers what might be biggest breach ever

by James Bickers — Editor, Networld Alliance

January 20, 2009

Heartland Payment Systems has learned it was the victim of a security breach within its processing system in 2008. The company believes the intrusion is…

Shop.org Forum to highlight e-tail opportunities

January 19, 2009

WASHINGTON — At Shop.org's Strategy & Innovation Forum this February, experts and guest speakers will discuss how retailers can use economic downturns as a…

Loyalty 360, PCATS announce partnership

January 19, 2009

ALEXANDRIA, Va., and CINCINNATI, Ohio — The Petroleum Convenience Alliance for Technology Standards (PCATS) and Loyalty 360, the Loyalty Marketer's Association…

New research reveals the best retail customer experiences of the year

January 19, 2009

LOUISVILLE, Ky. — Retail Customer Experience magazine announced the publication of its inaugural Best Retail Customer Experiences report, a comprehensive…

Study: Customer experience is No. 1 retail priority in 2009

January 18, 2009

Multichannel Merchant: According to Retail Horizons: Benchmarks and Forecasts, a study released by the National Retail Federation at its annual convention…

Sears planning drive-thru, warehouse concept store

January 18, 2009

Display & Design Ideas: Sears Holdings Corp. plans to open a warehouse-style concept store in Joliet, Ill., called MyGofer. The store will allow shoppers…

Quividi unveils gender-aware fragrance dispenser

January 18, 2009

PARIS — Presensia and Quividi announced that they have developed TargetScent, an innovative solution that makes it possible to dispense fragrances according…

Shopper marketing finally getting respect it deserves

January 18, 2009

Adweek: While 21 million people waltzed over to their sets to watch an average episode of Dancing With the Stars last year, and American Idol cast its spell on…

Training customer service staff - with a PSP video game

January 14, 2009

BEVERLY HILLS, Calif. — Hilton Garden Inn today announced the launch of its training program, Ultimate Team Play for PSP. After an intense introductory…

2009 retail trends: More multichannel, smaller stores

January 14, 2009

National Business Review (New Zealand): The 2009 Global Powers Of Retailing report outlines the expected trends for retailers over the coming recessionary…

NRF: Magstar unveils mobile POS for linebusting

January 12, 2009

NEW YORK — Magstar Inc., a mid-size enterprise retail solution developer, announced its new Magstar Total Mobile POS solution, a lightweight POS handheld that…

NRF: Retaligent announces subscription plan for clienteling software

January 12, 2009

NEW YORK — Retail software company Retaligent Solutions Inc. announced two new programs designed to address the challenges retailers face when buying…

NRF: Clarity unveils POS 'Innovation Lane'

January 12, 2009

NEW YORK — Clarity Consulting today presented its "Innovation Lane" — a new POS technology concept system featuring Windows Embedded POSReady 2009 and unified…

NRF: Torex unveils new customer loyalty system

January 12, 2009

NEW YORK — Torex Retail Holdings Limited today launched its Torex Loyalty system the NRF 98th Annual Convention & Expo. Torex Loyalty enables retailers to…

NRF: Intel reveals new in-store concept technologies

January 12, 2009

NEW YORK — Intel Corporation today unveiled a retail POS proof-of-concept system that could lower a store's total cost of ownership while improving customer…

Coming soon: Retailers reach out with ringtones

January 11, 2009

The Times: Jace Tyrrell, operations manager for the New West End Company, a trade body that represents 600 shops in Central London's retail heart, says that…

NRF chief: Cheap is chic

January 11, 2009

Reuters: Price has become the most important factor in U.S. consumer purchase decisions and retailers must adapt to that new reality if they are to be…

Stop & Shop expands scan-and-bag program

January 11, 2009

Progressive Grocer: Ahold-owned Stop & Shop Supermarket Co. yesterday completed the rollout of its Scan It! scan-and-bag system to 50 additional stores in…

NRF: New ArcaTech solution allows tighter cash control in retail environments

January 11, 2009

MEBANE, N.C. — ArcaTech Systems, a supplier of transaction automation solutions for the financial, retail and self-service industries, is highlighting its new…