IBM unveils its smallest, fastest, 'greenest' POS system

January 11, 2009

ARMONK, N.Y. — IBM announced the smallest, fastest, most energy-efficient point-of-sale system of its kind as part of a broader strategy to deliver…

NRF: Microsoft puts connected experiences center-stage

January 11, 2009

REDMOND, Wash. — Microsoft Corp. will showcase innovative technologies and interactive solutions that help multichannel retailers create differentiated and…

NRF: STRATACACHE debuting audience measurement tech

January 11, 2009

NEW YORK — STRATACACHE is showcasing its newly released audience measurement module as part of its award-winning digital signage solution, ActiVia for Media…

New device monitoring and management platform from Direct Source and Zone24x7 provides a more reliable and secure environment for enterprise information

January 11, 2009

IBM, Sky IT help apparel companies follow consumer buying trends

January 10, 2009

ARMONK, N.Y. — IBM and Sky IT Group are helping fashion and apparel suppliers, like New York-based Theory, to more intelligently take advantage of consumer…

Cost-effective legacy hardware upgrades allow retailers to increase revenues and deliver better customer experience by adding contactless payments to existing POS terminals

January 10, 2009

Software from Q helps retailers buck the downturn

January 9, 2009

MINNEAPOLIS, Minn. — With Marks & Spencers shedding staff, Debenhams and Next reporting weak sales over Christmas, Zavvi in receivership and others major…

Fujitsu introduces the U-Scan Mini-Carousel Self-Checkout

January 9, 2009

RICHARDSON, Texas — Fujitsu Transaction Solutions Inc. introduced the U-Scan Genesis Mini-Carousel unit, a flexible, four-bag carousel station that connects to…

Winn-Dixie unveils new store prototype

January 8, 2009

Display & Design Ideas: Jacksonville, Fla.-based Winn-Dixie Stores Inc. recently opened a prototype store in its existing SaveRite location on…

Employee training is no luxury — it's a necessity

January 8, 2009

Kansas.com: Though there is never a good time for an economic downturn, now is especially poor timing. Many companies are already experiencing huge gaps in…

Sports retailers embrace Microsoft Retail solutions

January 8, 2009

REDMOND, Wash. — Microsoft Corp. reported today that among its 305,000 Microsoft Dynamics customers worldwide, a growing percentage of professional sports…

Top Web retailers offered more coupons, rebates in 2008

January 7, 2009

Internet Retailer: Perhaps in anticipation of less than jolly holiday sales, 21 percent of the top 500 e-retailers added coupons and rebates in 2008, according…

Kroger data-mining drastically increases coupon redemption

January 6, 2009

Washington Post: Although the recession has revived penny-pinching, Americans are still redeeming only one to three percent of paper coupons. In contrast, the…

Shoe retailer rolling out massive POS upgrade

January 6, 2009

RICHARDSON, Texas — Fujitsu Transaction Solutions Inc. announced today that Genesco Inc., a leading North American shoe and headwear retailer, will upgrade…

Meridian and NEXTEP unveil 'Swipe & GO!' kiosk line

January 6, 2009

ABERDEEN, N.C. — Meridian Kiosks and NEXTEP announced the launch of their new "swipe & GO!" line of self-checkout solutions. Designed to fit in any…

Report: 2009 to be 'the year of cross-channel retailing'

January 6, 2009

COLUMBUS, Ohio — Sterling Commerce, an AT&T company, today announced the findings from the inaugural meeting of the Cross-Channel Consortium Think Tank…

Smaller stores honoring gift cards from large retailers

January 5, 2009

The Toledo Blade: For the fourth year, Culture Clash, a Toledo, Ohio, store that sells CDs, records, and pop culture merchandise, is accepting gift cards of…

AMSi launches Storecasting audio platform

January 4, 2009

CHARLESTON, S.C. — American Media Services Interactive (AMSi) announced the launch of Storecasting, its customizable audio content platform for retail or…

One-third of online shoppers encountered problems this holiday season

January 4, 2009

MARINA DEL REY, Calif. — In what may have been the most closely-watched holiday shopping season in the short history of the online medium, some 36 percent of…

Top 10 customer experience resolutions for the New Year

by James Bickers — Editor, Networld Alliance

January 4, 2009

Bruce Temkin, customer experience blogger and vice president with Forrester Research, has just published his Top 10 resolutions companies should be making in…