News
Tracking customer analytics breeds loyalty
July 20, 2008
Destination CRM: A recently published report by Aberdeen Group finds that best-in-class retailers are five times as likely as laggards to be tracking, storing…
read nowMore retail marketing dollars headed to new media
July 20, 2008
B to B: A 2007 survey conducted by the Association of National Advertisers and BtoB revealed that 70 percent of marketers have plans to shift money from…
read nowChannel integration still a challenge for most retailers
July 20, 2008
Investor's Business Daily: Circuit City customers have been able to buy something online and pick it up at their closest retail location since the early…
read nowMore retailers testing the 'wisdom of crowds'
July 20, 2008
San Francisco Chronicle: Companies like Threadless, a T-shirt company in Chicago, and Ryz, an athletic shoe company in Portland, Ore., are making it possible…
read nowFashion retailers need to integrate online, in-store
July 17, 2008
Internet Retailing: With the notable exception of a few large retailers, the majority of traditional brick-and-mortar fashion retailers have so far failed to…
read nowTomax, CXA partner on tech for auto retailers
July 17, 2008
eWeek: Enterprise retail solutions provider Tomax and WHI Solutions, a specialist in technology for automotive retailers and wholesalers, are integrating key…
read nowInternet coupon usage up, but Sunday paper still rules
July 17, 2008
NEW YORK — Internet coupons are of increasing interest to consumers, according to a recent analysis by consumer and media measurement firm Scarborough…
read nowModiv Media upgrades in-aisle marketing technology
July 17, 2008
BOSTON — Modiv Media has released the newest generation of in-store media delivery and self-service shopping, melding advanced behavioral and contextual media…
read nowTyco acquires video analytics firm IntelliVid
July 16, 2008
PEMBROKE, Bermuda — Tyco International announced the acquisition of the assets of IntelliVid, a leading developer of retail-focused intelligent video analysis…
read nowBlog: Employees do what is measured, incented and celebrated
July 15, 2008
Customer Experience Matters: Some executives struggle to understand why their company doesn't deliver better experiences to customers. But it shouldn't be…
read nowStaples expands video-assist program
July 14, 2008
SEATTLE — Experticity, provider of video-assisted customer support solutions, announced that Staples Business Depot, Canada's largest supplier of business…
read nowFull-service gas stations are thing of the past
July 14, 2008
The Jackson (Tenn.) Sun: Poplar Corner Service Station in Jackson, Tenn. is one of a dwindling number left in the United States that offers full service. The…
read nowBritish shoppers choose bargains over brand loyalty
July 13, 2008
International Herald Tribune: Shoppers are more footloose than ever before with the retailers they use, seeking out bargains in the economic downturn and…
read nowTNS unveils new in-store metric for grocers
July 13, 2008
Marketing Daily: TNS is unveiling a new way to measure grocery-store behavior, one it says will give both grocery retailers and packaged-goods marketers new…
read nowIBM webinar reveals self-service trends
July 13, 2008
LOUISVILLE, Ky. — Employee-facing self-service is on the rise, and more self-service devices will be managed centrally in the next several years. Those are…
read nowBig-name retail comes to grips with online
July 9, 2008
CNBC: If there's one indisputable truth about retailing on the Internet, it's that the established retail cliques have consistently underestimated how it…
read nowADFLOW, Shopguard develop trigger technology for kiosks
July 9, 2008
CHICAGO — ADFLOW Networks, a provider of Web-hosted digital signage and interactive kiosk solutions, announced that it has partnered with Shopguard, one of the…
read nowWeb shoppers swayed by site design
July 9, 2008
Bluhalo: Some 80 percent of online shoppers are willing to use sites that are well presented and easy to use, according to research by PayPoint.net. A total…
read nowCalgary Co-op completes self-checkout install
July 8, 2008
DALLAS — Calgary Co-operative Association Limited (Calgary Co-op) has completed a chain-wide rollout of self-checkout that has enhanced customer service and…
read nowUSPS updates tech with NCR
July 8, 2008
DAYTON, Ohio — The U.S. Postal Service has selected NCR Corp. as the exclusive provider of retail POS hardware for thousands of postal counters across the…
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