U*Tique launching fully automated luxury shop

January 28, 2009

SANTA MONICA, Calif. — Automated retail start-up U*tique and beauty retailer STUDIO at Fred Segal are launching the U*tique Shop this February. U*tique Shop…

OfficeMax launching c-store concept

January 27, 2009

CSPNet: OfficeMax Inc. has launched a new store concept that is designed to emulate a convenience store for office supplies and copies. The company has…

Village Pantry revamps employee training system

January 25, 2009

Convenience Store News: Indianapolis-based Village Pantry sought to revamp its on-the-job training with a solution that provided consistent, high-quality…

Costco calls shoppers to warn them about recalled products

January 25, 2009

MSNBC: Jon Lowder usually disdains computer-generated telephone calls — "robo-calls," he grumbles — but when he got two this week from Costco Wholesale Corp.…

New Pioneer retail display encourages hands-on experience

January 25, 2009

LONG BEACH, Calif. — Pioneer Electronics (USA) Inc. Professional Sound and Visual Division, introduced its Pioneer Pro DJ Retail Experience (Pro-DJ6S and…

Study: Retailers should pay more for top-notch workers

January 22, 2009

Innovations Report: As resources become tighter, managers in the retail service sector are searching for ways to be more efficient and one place they should…

WINCOR: Wincor Nixdorf offers outsourced debit, credit processing for retailers and FIs

by Tracy Kitten — Editor, AMC

January 21, 2009

PADERBORN, Germany — An ability to provide a more comprehensive package of services and solutions for retail and banking is something Wincor Nixdorf AG…

Localization, not standardization, the new winning retail strategy

January 21, 2009

Wall Street Journal: With consumer confidence eroding and retailers seeing sharp declines in sales, Edeka is one of several Western European grocers taking…

How bad is the out-of-stock problem? Worse than retailers think

January 20, 2009

Supply Chain News: The consumer goods-to-retail supply chain has been battling the out-of-stock problem for decades, with various initiatives from Efficient…

E-tailers becoming more sensitive to the needs of disabled shoppers

January 20, 2009

Internet Retailer: Retailers including Canadian Tire Corp. and Home Hardware Stores Ltd. are making their e-commerce sites more accessible with innovative…

Payments processor uncovers what might be biggest breach ever

by James Bickers — Editor, Networld Alliance

January 20, 2009

Heartland Payment Systems has learned it was the victim of a security breach within its processing system in 2008. The company believes the intrusion is…

Shop.org Forum to highlight e-tail opportunities

January 19, 2009

WASHINGTON — At Shop.org's Strategy & Innovation Forum this February, experts and guest speakers will discuss how retailers can use economic downturns as a…

Loyalty 360, PCATS announce partnership

January 19, 2009

ALEXANDRIA, Va., and CINCINNATI, Ohio — The Petroleum Convenience Alliance for Technology Standards (PCATS) and Loyalty 360, the Loyalty Marketer's Association…

New research reveals the best retail customer experiences of the year

January 19, 2009

LOUISVILLE, Ky. — Retail Customer Experience magazine announced the publication of its inaugural Best Retail Customer Experiences report, a comprehensive…

Study: Customer experience is No. 1 retail priority in 2009

January 18, 2009

Multichannel Merchant: According to Retail Horizons: Benchmarks and Forecasts, a study released by the National Retail Federation at its annual convention…

Sears planning drive-thru, warehouse concept store

January 18, 2009

Display & Design Ideas: Sears Holdings Corp. plans to open a warehouse-style concept store in Joliet, Ill., called MyGofer. The store will allow shoppers…

Quividi unveils gender-aware fragrance dispenser

January 18, 2009

PARIS — Presensia and Quividi announced that they have developed TargetScent, an innovative solution that makes it possible to dispense fragrances according…

Shopper marketing finally getting respect it deserves

January 18, 2009

Adweek: While 21 million people waltzed over to their sets to watch an average episode of Dancing With the Stars last year, and American Idol cast its spell on…

Training customer service staff - with a PSP video game

January 14, 2009

BEVERLY HILLS, Calif. — Hilton Garden Inn today announced the launch of its training program, Ultimate Team Play for PSP. After an intense introductory…

2009 retail trends: More multichannel, smaller stores

January 14, 2009

National Business Review (New Zealand): The 2009 Global Powers Of Retailing report outlines the expected trends for retailers over the coming recessionary…