News
Retailers focused on automation to cut costs, boost efficiency
March 22, 2023
Retailers are prioritizing investment in technology that will not only improve operational efficiencies but cut costs while increasing profits.
read now
Gen Z not cutting spend despite inflation
March 22, 2023
Inflation isn't prompting the Gen Z consumer from shopping and 32% are online doing just that.
read now
Panera Bread launches Amazon One in St. Louis locations
March 22, 2023
Panera Bread, a self-serve kiosk pioneer, is rolling out Amazon One, a palm identify and payments technology, at select bakery-cafes in the brand's hometown of…
read now
Consumers less trusting compared to 2022
March 20, 2023
Consumers have 10% less trust in brands than they did in 2022 and nearly half of consumers are interested in sharing first-party data for a more personalized…
read now
Amazon adds 9K to layoff list
March 20, 2023
Amazon, in the space of four months, is laying off 27,000 workers in total, given an additional 9,000 announced today.
read now
National Retail Solutions offers POS impression measurement option
March 20, 2023
National Retail Solutions, which operates a point-of-sale terminal-based platform plus credit card processing for independent retailers, announced that it is…
read now
German retailer taps digital signage for immersive engagement
March 17, 2023
Jack Wolfskin, a Germany-based retail brand specializing in outdoor clothing and supplies, has unveiled a digital transformation project at its flagship store…
read now
Mall of Qatar debuts curved LED
March 17, 2023
Mall of Qatar, along with Daktronics, has introduced curved LED displays to transform its south façade in Doha, Qatar, with forced-perspective 3D content…
read now
University home to Just Walk Out convenience store
March 17, 2023
The first convenience style store on a college campus, powered by Amazon's Just Walk Out technology, is open on the Marymount University campus.
read now
Retail associates worried about AI and job security
March 16, 2023
Nearly half, 43%, of U.S. retail workers are worried about artificial intelligence making their job redundant.
read now
Many retail associates dealing with angry customers
March 16, 2023
Over half, 68.5%, of retail workers regularly deal with angry or frustrated customers and one in five deal with unhappy customers each day.
read now
Couche-Tard acquiring Big Red Stores
March 15, 2023
Alimentation Couche-Tard Inc., a convenience and fuel retailer, is acquiring 45 fuel and retail sites from Big Red Stores, founded in 1997 by Doug and David…
read now
Target targeting differentiated guest shopping experience
March 15, 2023
This year Target is making investments to boost growth and provide customers with a differentiated guest experience. It aims to deliver "affordable joy" and a…
read now
US B2C e-commerce poised for robust growth
March 15, 2023
The U.S. B2C e-commerce market will grow by $233.66 billion by 2027 with an annual growth rate of 8.12%.
read now
Bolt teams with Casper Sleep for one-click checkout
March 14, 2023
Casper Sleep Inc. is launching the one-click checkout experience technology from Bolt in a quest to provide customers with a more seamless checkout experience.
read now
Pet Supplies Plus expands with Loyal Companion Pet stores strategy
March 14, 2023
Pet Supplies Plus has acquired 20 Loyal Companion Pet Stores from its parent company in its quest to boost its presence in the northeastern U.S.
read now
Home Depot debuts virtual kids workshops on Roblox
March 13, 2023
The Home Depot has launched a Virtual Kids Workshop experience on Roblox's Redcliff City.
read now
Istanbul airport ranks as tops in global mega-airport customer experience
March 13, 2023
The Istanbul Airport has been deemed the best in customer experience when it comes to ranking the world's best airport CX.
read now
Consumer appetite for luxury still going strong
March 13, 2023
Consumers plan to keep spending on luxury in the next three months, with 62% expecting to spend the same or more compared to the last three months.
read now
Des Moines citizens group calls on Hy-Vee to add cashiers
March 10, 2023
A group of citizens has formed to monitor checkout performance at the Hy-Vee supermarket on Fleur Drive in Des Moines, according to an axios.com report.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
