News

CORESense streamlining multichannel operations for specialty retailer

April 18, 2013

CORESense, a provider of cloud-based retail management and e-commerce software solutions, today announced that the billiard and game room furniture retailer Billiard Factory will implement CORESense's multichannel retail management software.

According to CORESense President Chris Martin, the solution provides a solid basis for the transformation to a next-generation POS capability that goes beyond information gathering to one that drives customer satisfaction and revenue growth across all channels.

CORESense's point-of-sale solutions will provide Billiard Factory with real-time access to a centralized customer, inventory and order processing database as well as full synchronization with their e-commerce and catalog sales operations, the announcement said.

"Being a specialty retailer, customer service is a priority for us, and being able to seamlessly interact with our customers through multiple channels while providing our employees with up-to-date product information is important to enhancing our overall customer satisfaction and success," said Bryan Perkola, IT director of Billiard Factory. "The CORESense product allows us to evolve our business to the next level by incorporating the management of our products and sales channels through a single, intuitive web interface."

Read more about multichannel retailing.