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Hawaii grocer taps Symphony RetailAI to enhance shopping experience

Hawaii grocer taps Symphony RetailAI to enhance shopping experiencePhoto by

Foodland Super Market Ltd, a grocery chain in Hawaii, has signed a multi-year license agreement with Symphony RetailAI for its broad portfolio of AI solutions for supply chain, category planning and revenue growth.

The technology, which also provides promotion planning and kitchen management capabilities, will enhance the shopper experience, according to a press release. Foodland, founded in 1948 and was Hawaii's first supermarket, seeks to automate and enhance core end-to-end retail practices using Symphony RetailAI solutions.

"As Hawaii's only locally owned grocery retailer with stores statewide, we are committed to continually innovating and improving to ensure we provide outstanding experiences for our customers while also delivering strong financial results," Jenai Sullivan Wall, chairman and CEO, Foodland, said in the release. "We undertook a thoughtful, multi-year assessment of vendors to select the best partner to guide us through this transformational change. Symphony RetailAI emerged as the clear leader. The company's deep understanding of the grocery business, focus on strong long-term partnerships and leading AI-based solutions will position our company to thrive not only in the near term but into the future as well."

Foodland's initial implementations include master data management, kitchen management, promotions evaluation and planning, and direct store delivery. Later phases will leverage Symphony RetailAI's integrated category planning, including store insights, planogram automation, intelligent clustering and shelf planning. Solutions will be deployed across Foodland and some of its sister companies.

Foodland has 31 stores and employs more than 3,200 employees at Foodland, Sack N Save and Foodland Farms stores on four islands.


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