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Heathrow Terminal 5: a retail destination?

March 24, 2008

The Economic Times: On March 27, British Airways will open the doors to its much-anticipated Heathrow Terminal 5 (T5). The building, which took 18 years and $8.5 billion to build, is home to 112 shops and restaurants, including Harrods, Tiffany & Co. and Gordon Ramsay's exclusive Plane Food restaurant, and is revolutionary in terms of its design and the retail experience it offers. The state-of-the art terminal will handle about 30 million passengers a year, and brands will jostle for supremacy within a retail and leisure complex that is at the heart of the building's design. According to Heathrow owner BAA, all T5 tenant brands were encouraged to provide evidence of innovations in their service or store design concepts that would make traveling from the terminal a unique experience.

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