Customer Service

Home Depot realigns leadership to drive innovation

Photo: JHVEPhoto - stock.adobe.com

August 13, 2026

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The Home Depot has made leadership changes in a quest to accelerate innovation and grab greater a bigger piece of the $1.2 trillion home improvement market.

"To capture greater share of this enormous opportunity, our focus is clear: drive our core and culture, deliver a frictionless interconnected experience and win the Pro," Ted Decker, chair, president and CEO of The Home Depot, said in a press release. "We are aligning our organization to further support this strategy, enable smarter, faster innovation and create a more seamless customer experience for DIY and Pro customers."

To enable better product alignment Home Depot transitioned its private label merchants into its core merchandising organization, led by Billy Bastek, executive vice president of merchandising.

Combining product merchandising allows the company to deliver greater innovation to market even faster.It is aligning its customer experience, online, financial services and loyalty teams into a unified interconnected organization, led by Jordan Broggi, EVP of interconnected retail, according to the release.

Home Depot is evolving its Office of Integration into the Office of Pro Acceleration, led by Richard McPhail, EVP and chief financial officer.

This office will spearhead coordination across Home Depot Pro, HD Supply, SRS and construction resources to further develop shared enterprise capabilities including enhanced customer relationship management, a shared product catalog and optimized fulfillment across its businesses.

Earlier this year, the company appointed Fran Bell as EVP and chief technology officer, combining AI, data science, product management, user experience and technology into a unified organization.

At the end of the first quarter of fiscal 2026, the company operated a total of 2,361 retail stores and over 1,280 SRS locations across all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, 10 Canadian provinces and Mexico. The company employs over 470,000 associates.