News

Inventory fulfillment solution promises omnichannel execution

May 21, 2013

During this week's Momentum 2013 conference in Las Vegas, Manhattan Associates announced the release of its Store Inventory Fulfillment solution, which it says transforms store locations into efficient omnichannel fulfillment centers.

Store Inventory Fulfillment enables a store associate to execute pick-up-in-store, ship-from-store and store-to-store transfer tasks entirely on a mobile device, while interacting with customers on the store floor, according to the announcement. In another development, the new release includes One-Step Receive and Reserve, which allows store associates to take receipt of and hold site-to-store and store-to-store deliveries for online customers who have chosen to pick up their orders in-store — all with a single step on a mobile device.

"National retail chains from high-end apparel to home decor are already using Store Inventory and Fulfillment to increase sales and create loyalty-defining customer experiences," said David Landau, vice president of product development, Manhattan Associates. "In today's omnichannel world, customers are 'in your stuff,' and retailers who can serve these customers with flexible fulfillment and better inventory accuracy are rewarded with higher sales and customer satisfaction."

Read more about multichannel retailing.