Mall of America taps kiosks to help shoppers find their way around

Dec. 20, 2016

The Mall of America in St. Paul, Minnesota is deploying six interactive wayfinding kiosks to help shoppers needing assistance.

The Express Image technology provides consumers with an eagle-eye view of the nation’s largest mall, as well as route directions and estimated travel time to reach wanted destinations.

The interactive digital directory can also share the data with a shopper's smartphone and provides communication to mall services, according to a press release.

Topics: Customer Experience, Customer Service, Kiosks, Kiosks / Self-Service

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