Omnichannel

Mathis Home taps Blue Yonder to boost customer satisfaction via inventory planning

Photo: Adobe Stock

March 28, 2025

Mathis Home, a large independent furniture retailer, is deploying Blue Yonder's technology to improve customer satisfaction by optimizing inventory planning and transform its supply chain operations.

The project will be implemented by Blue Yonder Professional Services, according to a press release.

Mathis Home, formerly known as Mathis Brothers Furniture, operates 43 locations throughout the U.S. and offers more than 230,000 items online, including home furniture, mattresses, rugs, outdoor furniture, home decor and much more.

The retailer sought a scalable solution to automate planning processes and improve its forecasting capabilities.

With Blue Yonder, Mathis Home will be able to:

• Increase forecast accuracy and dynamically adjust plans based on changing market conditions and consumer behaviors, driving the right products to the right locations at the right time.
• Streamline processes and improve automation, enabling planners to focus on higher-value activities while increasing productivity and efficiency.
• Utilize real-world data and collaborative planning to improve and accelerate decision-making and increase agility and resilience.
• Optimize inventory levels to minimize stockouts and overstock while increasing customer satisfaction and profitability.

"For more than 60 years, Mathis Home has been committed to offering our customers the largest selection of quality products at the lowest prices," Rit Mathis, CEO, Mathis Home, said in the release. "As we continue to grow, Blue Yonder's solution will enable us to maintain the right product assortment and deliver exceptional customer service throughout our entire network, strengthening our longstanding commitment to our customers and positioning Mathis Home for long-term business success."

Blue Yonder's demand and replenishment capabilities will allow Mathis Home to quickly and accurately respond to demand fluctuations, ensuring the right products are available at the right place and time.

"Increasing speed and accuracy is critical for achieving higher cost savings and customer satisfaction, especially for furniture retailers, where varying lead times and low turnover rates can result in lost sales and excess inventory," Vince Beacom, president, global retail, Blue Yonder, said in the release. "With Blue Yonder's demand and replenishment capabilities, Mathis Home will be able to transform its inventory planning and management to gain a competitive advantage and increase supply chain resilience."