Storis to introduce kiosk for home furnishings retailers

Storis, a retail software solutions provider, has announced a new kiosk solution that brings a key component of in-store technology to home furnishings retailers. 

The Storis kiosk's core functionality will be to catalog a retailer's inventory, access customer history and most importantly, unify the Storis shopping cart. Storis' kiosk solution integrates to Storis' ERP and eStoris ecommerce platform.

Storis has designed its kiosk to be the bridge between the at-home and traditional in-store technology experiences. Research indicates customers first start engaging with retailers through their website in their homes. When they visit the store to find a particular product, the kiosk allows them to pick up right where they left off.

To start the in-store buying experience, the sales person can view a customer's cart selection with them. This helps the sales person focus on the customer's desired price points and styles. The sales person can also access the customer's cart on a mobile POS tablet when moving around the showroom, with data updating from the kiosk in real-time.

Using a kiosk within a showroom vignette highlights additional options available to the consumer. This allows retailers to sell more with less inventory on hand; digitizing the traditional catalog experience.

"We brought kiosks into our booth several markets ago because they allow our retail visitors to do exactly what customers in-store want to do; interact with the technology themselves," Donnie Surdoval, product manager, said in the press release. "We've demonstrated our retail and ecommerce solutions before, but this October those kiosks will be showcasing our new kiosk solution now available to our retailers." 

Topics: Assisted Selling, Customer Service, Furniture and Fixtures, Kiosk ROI, Kiosks, Kiosks / Self-Service, Marketing, Specialty Stores, Technology

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