AI News & Media
Moving closer to consumers in the age of social distancing
by Praful Karanth — Retail & Supply Chain Industry Advisor, SAP
Praful Karanth, retail and supply chain industry advisor, SAP, explains why retailers need to consider new ways to acquire consumer attention in ways that are…
read now
Dutch supermarket deploying electronic shelf label technology
May 11, 2020
Dutch cooperative supermarket chain Plus Retail is tapping Pricer AB, based in Sweden, to deploy a electronic shelf label platform.
read now
Fashion retailer boosts inventory, fulfillment with AI
May 7, 2020
Canadian fashion retailer Simons is optimizing its inventory and fulfillment processes with the help of AI and predictive analytics technology from Retalon.
read now
Smart retail market to hit $62B by 2025
May 4, 2020
The smart retail market is expected to grow from $21.6 billion in 2020 to $62.5 billion by 2025, according to a report by MarketsandMarkets. It will also grow…
read now
How AI is changing the face of modern web design for retailers
by Edward Coram James — Chief Executive, Go Up Ltd
Edward Coram James, a UX design professional and the CEO and co-founder of Go Up Ltd, shars insight on how web design plays an important role for the…
read now
How retailers can add the human touch to digital transformation
by Samuel Mueller — CEO, Scandit
Samuel Mueller, CEO and co-founder of Scandit, explains how blending digital and physical worlds can bring e-commerce directly into the shopping aisle, with…
read now
COVID-19 drives grocery shoppers to self-checkout
April 8, 2020
Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey…
read now
AR and 3D aren’t just for digital commerce — they’re powerful in-store assets
by Rob Weaver
Rob Weaver, chief revenue officer at Vertebrae, explains how retailers can use immersive commerce tools to overcome in-store purchase hurdles and delight store…
read now
Personalizing the retail experience across touchpoints
by Tim Beeson — President – North America, Natterbox
Tim Beeson, president, North America, at Natterbox, explains why it is so important for brick-and-mortar shops to focus on customer appeal.The entire shopping…
read now
5 reasons why chatbots represent a huge opportunity for retailers
by Julien Rio — Marketing Director, Engage Digital, RingCentral
Julien Rio, marketing director at RingCentral Engage Digital, outlines some reasons e-commerce retailers should consider using chatbots.
read now
Are you thinking about retail customer experience all wrong?
by Kevin Sterneckert — CMO, Symphony RetailAI
Kevin Sterneckert, CMO, Symphony RetailAI, explains how retailers, with a commitment to establishing an agile and intelligent operational performance…
read now
AI to hit big in the next decade.
February 24, 2020
Artificial intelligence will hit its stride within the next decade, providing tangible benefits to business operations, employees and consumers.
read now
Farmstead expands grocery discount program
February 6, 2020
Online grocer Farmstead is expanding its refill and save program that provides reduced prices on certain staple grocery items including milk, eggs, fruit…
read now
AREA15 CEO talks experiential retail and the need to be cool and creative
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
AREA15 CEO Winston Fisher is passionate about retail development and delivering immersive experential experiences. He shares his insight on why content is king…
read nowBeauty care pioneers self-service AI, AR technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.
read now
Home Depot pilots kiosks to scan, locate parts for customers
January 31, 2020
Slyce Inc., which makes visual search software for retail, is piloting four kiosks at a Philadelphia Home Depot that will scan, identify and illustrate exactly…
read now
Why retailers should adopt a flexible e-commerce strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In an interview with Retail Customer Experience, Darin Archer, chief strategy officer at Elastic Path, details the importance of deploying flexible e-commerce…
read nowWalmart debuts store boasting AI lab
January 20, 2020
Walmart has launched an Intelligent Retail Lab, which is a fully functional store boasting an in-store AI lab, where it plans to advance learning on building…
read now
Microsoft CEO: Tech intensity will rule retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Retailers that have been able to use their data successfully are creating new opportunities for not only customers, but for brands and suppliers, Microsoft CEO…
read now
Capgemini digital leader on why conversational interfaces are going mainstream
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Capgemini Digital Retail and Manufacturing Partnership Leader Genevieve Chamard shares insight on why voice and chat are fast becoming must-haves for retailers…
read nowFeatured Vendor
As the largest independent services provider in North America, Burroughs delivers comprehensive lifecycle management for the full range of payment and transaction automation, unattended self-service technology, robotic automation systems, and other connected IoT devices through our integrated Burroughs Digital Platform.
Subscribe
Get the latest news and resources from Retail Customer Experience.
