Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

Home Depot pilots kiosks to scan, locate parts for customers

January 31, 2020

Slyce Inc., which makes visual search software for retail, is piloting four kiosks at a Philadelphia Home Depot that will scan, identify and illustrate exactly…

Why retailers should adopt a flexible e-commerce strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In an interview with Retail Customer Experience, Darin Archer, chief strategy officer at Elastic Path, details the importance of deploying flexible e-commerce…

Walmart debuts store boasting AI lab

January 20, 2020

Walmart has launched an Intelligent Retail Lab, which is a fully functional store boasting an in-store AI lab, where it plans to advance learning on building…

Microsoft CEO: Tech intensity will rule retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retailers that have been able to use their data successfully are creating new opportunities for not only customers, but for brands and suppliers, Microsoft CEO…

Capgemini digital leader on why conversational interfaces are going mainstream

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Capgemini Digital Retail and Manufacturing Partnership Leader Genevieve Chamard shares insight on why voice and chat are fast becoming must-haves for retailers…

Facial recognition to grow 12.5% annually through 2024

January 2, 2020

The facial recognition market is expected to grow at a combined annual growth rate of 12.5% for the forecast period 2019 to 2024, according to Mordor…

Improved technology will drive facial recognition adoption

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…

Researchers: Printed masks can fool facial recognition systems

December 24, 2019

Researchers at Kneron, an artificial-intelligence provider, said they fooled facial recognition systems using a printed mask showing a different person's face…

Perfect Corp. partners with Sally Beauty on AI hair color experience

December 23, 2019

Perfect Corp., a beauty technology solutions provider behind the YouCam Makeup virtual reality app, has teamed with Sally Beauty Holdings Inc., to power its…

JRNI CEO on how tech is bridging the digital-to-physical divide in retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Customer Experience talks with John Federman, CEO of JRNI, an enterprise SaaS scheduling platform, on why technology must be front and center for all…

Café X debuts robotic coffee bar at airport

December 19, 2019

Cafe X has opened at San Jose International Airport with the latest version of its robotic coffee bar, according to a press release.

Smile! 3D facial recognition is raising kiosk value

3D facial recognition, well established in China, is in its early stage of adoption in the U.S. Despite privacy concerns, the technology will make transactions…

CaixaBank debuts facial recognition system for payments at Nestle Market

December 6, 2019

CaixaBank, based in Spain, announced the launch of a payments system trial at a Nestle Market, marking the first time that a grocery or retail store uses…

What retailers really need in a voice assistant platform

Efrat Blaier, co-founder and CTO of Mmuze, explains why retailers should be looking at the platforms with specialized functionality for their unique fields…

Walmart adds Siri ordering for grocery pickup, delivery

November 26, 2019

Examining the state of voice shopping

Matt Lang, strategy director, and Will Hall, chief creative officer, of Rain, examine all that's been happening with voice retail technologies this year.

Survey: There is a digital disconnect happening in retail

November 21, 2019

While nearly every retailer (95%) realizes the important of evaluating the user experience, and how it impacts business outcome, a good number (60%) are…

Study: There's a disconnect between retail, IoT value

November 20, 2019

While more retailers understand the value in IoT technology, just half know how it will impact operations in the next three years. That, according to a Retail…

Standard Cognition buys up autonomous checkout provider DeepMagic

November 18, 2019

Standard Cognition, a provider of autonomous checkout technology, has acquired the assets of DeepMagic, a New York startup also focused on unattended…