AI News & Media
Face masks no friend to facial recognition systems
July 31, 2020
Even the top facial recognition system gets it wrong nearly half of the time when identifying a person wearing a facial mask.
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AR, AI gain ground in post-COVID retail marketing strategies
July 28, 2020
The COVID-19 pandemic is changing retail marketing strategies with more spend taking place on augmented reality, artificial intelligence and messaging in the…
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Facial recognition market to hit $12B by 2026, report says
July 24, 2020
The facial recognition market will reach $12 billion in value by 2026 and will see an 18% compound annual growth rate, according to a report by Global Market…
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Amazon launching robotic delivery to Tennessee
July 23, 2020
Amazon is deploying contactless delivery service to Atlanta and Franklin Tennessee via its Amazon Scout, an electric autonomous mobile robot.
read nowTop emerging technologies transforming the retail experience
As new technologies continue to explode across the marketplace, consumers demand that their shopping experiences follow suit.
Presented by RetailCustomerExperience.com
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How AI solutions are helping online retail thrive in the new normal
Aparajeeta Das, CEO of Cloudhiti Inc., explains how integrating AI into online store not only provides a seamless experience for users, but the delivers…
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Amazon launches an assistant to help with employee social distancing
June 17, 2020
Amazon, in a quest to keep employees healthy, is using a newly developed assistant technology to help workers adhere to social distancing rules.
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Datalogic invests in cashierless checkout provider AWM Smart Shelf
May 29, 2020
Datalogic, a provider of automatic data capture and process automation solutions, has invested an undisclosed sum in AWM Smart Shelf, an artificial…
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Where are chatbots heading in 2020? Everywhere
by Priya Iyer
Priya Iyer, chairman and CEO, Vee24, shares insight on where chatbots fit into the customer experience and why the technology is becoming a critical piece of…
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Moving closer to consumers in the age of social distancing
by Praful Karanth — Retail & Supply Chain Industry Advisor, SAP
Praful Karanth, retail and supply chain industry advisor, SAP, explains why retailers need to consider new ways to acquire consumer attention in ways that are…
read nowDutch supermarket deploying electronic shelf label technology
May 11, 2020
Dutch cooperative supermarket chain Plus Retail is tapping Pricer AB, based in Sweden, to deploy a electronic shelf label platform.
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Fashion retailer boosts inventory, fulfillment with AI
May 7, 2020
Canadian fashion retailer Simons is optimizing its inventory and fulfillment processes with the help of AI and predictive analytics technology from Retalon.
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Smart retail market to hit $62B by 2025
May 4, 2020
The smart retail market is expected to grow from $21.6 billion in 2020 to $62.5 billion by 2025, according to a report by MarketsandMarkets. It will also grow…
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How AI is changing the face of modern web design for retailers
by Edward Coram James — Chief Executive, Go Up Ltd
Edward Coram James, a UX design professional and the CEO and co-founder of Go Up Ltd, shars insight on how web design plays an important role for the…
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How retailers can add the human touch to digital transformation
by Samuel Mueller — CEO, Scandit
Samuel Mueller, CEO and co-founder of Scandit, explains how blending digital and physical worlds can bring e-commerce directly into the shopping aisle, with…
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COVID-19 drives grocery shoppers to self-checkout
April 8, 2020
Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey…
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AR and 3D aren’t just for digital commerce — they’re powerful in-store assets
by Rob Weaver
Rob Weaver, chief revenue officer at Vertebrae, explains how retailers can use immersive commerce tools to overcome in-store purchase hurdles and delight store…
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Personalizing the retail experience across touchpoints
by Tim Beeson — President – North America, Natterbox
Tim Beeson, president, North America, at Natterbox, explains why it is so important for brick-and-mortar shops to focus on customer appeal.The entire shopping…
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5 reasons why chatbots represent a huge opportunity for retailers
by Julien Rio — Marketing Director, Engage Digital, RingCentral
Julien Rio, marketing director at RingCentral Engage Digital, outlines some reasons e-commerce retailers should consider using chatbots.
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Are you thinking about retail customer experience all wrong?
by Kevin Sterneckert — CMO, Symphony RetailAI
Kevin Sterneckert, CMO, Symphony RetailAI, explains how retailers, with a commitment to establishing an agile and intelligent operational performance…
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