AI News
Most US consumers using AI regularly
June 24, 2025
A majority of U.S. consumers are using some form of AI regularly and more than half, 60%, have used it to help them shop online.
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VenHub opens AI-powered smart store at LAX/Metro Transit Center
June 23, 2025
VenHub Global, Inc. has launched a 24/7, fully autonomous retail store at the LAX/Metro Transit Center.
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Google debuts AI Mode try-on tool for shoppers
June 6, 2025
Google has launched AI Mode, a virtual try-on tool that works with shoppers' photos and offers guidance and product data.
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Conversational AI market to hit $41B by 2030
June 2, 2025
The global conversational AI market is forecast to reach $41.39 billion by 2030, according to a report by Grand View Research, Inc.
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Most consumers uncomfortable with AI tools
May 16, 2025
Just 18% of U.S. consumers are comfortable with certain AI-driven features and 71% are uncomfortable with AI tools.
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Data presenting AI challenge for retailers
May 8, 2025
Over half, 61%, of companies feel overwhelmed by data while one in three retailers have not adopted AI.
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Consumers embracing Gen AI tools in lieu of typical search engines
April 28, 2025
Over half, 58%, of consumers have replaced traditional search engines with Gen AI tools when it comes to searching product and service recommendations. The…
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Mattress Firm teams with invent.ai to boost supply chain efficiency
April 25, 2025
Mattress Firm is teaming up with invent.ai, a provider of retail inventory optimization solutions, to develop AI-driven inventory solutions for demand…
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Sam’s Club growth strategy features scan and go tech, personalized AI advertising
April 22, 2025
Sam's Club has an ambitious growth strategy plan that includes doubling membership and sales over the next eight to 10 years as well as greater deployment of…
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Consumers want real human support and they want it fast
April 21, 2025
When it comes to interacting with a contact support center consumers still want real human support and they want it fast, accurate and on their terms.
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Consumers embracing AI search, engaging with AI prompts
April 14, 2025
Nearly half, 45%, of Americans are using AI-powered search and more than two-thirds, 69%, have interacted with AI-generated prompts and results when searching…
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Nearly all contact centers tapping AI
April 8, 2025
Nearly every contact center, 98%, is using AI and 61% are using it have more difficult conversations, according to a Calabrio Research report.
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Crisp acquires Shelf Engine to support retail forecasting, inventory management
April 7, 2025
Crisp, a provider of retail data solutions, has acquired Shelf Engine, an AI-powered in-demand forecasting and automated ordering technology.
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Virtual dressing room global market to hit $42M by 2030
April 7, 2025
The global market for virtual dressing room for e-commerce is projected to hit $4.165 million by 2030 with an annual growth rate of 14.2% in the next five…
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AI grabbing more love from consumers, retailers
March 25, 2025
Seven in 10 consumers are familiar with the use of AI at retailers they shop and more than half have a positive impression of the technology. Retailers are…
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AiFi, Verizon, Atlanta Hawks team on cashierless checkout
March 24, 2025
The Atlanta Hawks' home, the State Farm Arena, now houses an express cashierless checkout experience.
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Target all about blending physical, digital, social commerce experiences in 2025
March 20, 2025
Target plans to innovate the shopping experience this year with search, social and data-driven personalization and solutions will be powered by AI when it…
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Home Depot debuts Magic Apron to help customers get needed answers
March 19, 2025
The Home Depot has debuted an AI-powered suite of tools, called Magic Apron, focused on helping customers get answers on home improvement questions.
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Lowe’s debuts AI-powered virtual advisor tool
March 14, 2025
Lowe's has launched 'ask Mylow,' an AI-powered virtual advisor to help with home improvement projects.
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Over half of consumers not willing to hand off shopping to AI just yet
March 11, 2025
When it comes to shopping 66% of U.S. consumers would not let AI make purchases on their behalf, even it it meant a better deal and 58% are worried about how…
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