AI News
Utah grocery chain deploying Instacart AI smart carts
August 6, 2024
Davis Food & Drug will be replacing most of its traditional shopping carts with Instacart's AI-powered smart carts at its three locations in Utah.
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Weis Markets taps SymphonyAI for customer engagement, growth
August 1, 2024
Weis Markets, a Mid-Atlantic food retailer, is deploying SymphonyAI's Cinde AI to develop insights that uncover opportunities and for customer engagement.
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Fresh Value stores introduce AI-powered ammunition vending machines
July 30, 2024
Two Fresh Value grocery stores in Alabama, one in Tuscaloosa and one in Pell City, are selling gun ammunition through AI-powered vending machines.
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Coach debuts in metaverse
July 23, 2024
Coach is now in the metaverse as the luxury retail brand has launched its Spring 2024 collection on the social platform Zepeto as well as in the Roblox realm.
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Carve Designs launches swim quiz to help customers find best suit
July 1, 2024
Carve Designs is using AI to help customers find the best swimwear choice.
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Target deploys GenAI tech to team members
June 25, 2024
Target has deployed a GenAI chatbot, called Store Companion, to its store team members. The GenAI tech is aimed at enhancing the shopping experience and making…
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Easy product discovery influences brand perception
June 11, 2024
Finding products in easy fashion has the strongest impact on the perception of a brand, according to the fourth annual Coveo Commerce Industry Report.
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AI plays role in top 10 trends influencing customer experience
June 5, 2024
Artificial intelligence comprises eight out of the 10 top trends influencing customer experience this year.
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Tapping AI for personalization could boost retail revenue
June 4, 2024
Retailers using AI-powerd conversational shopping assistants to drive personalized shopping experience could boost a retailer's revenue by 5% to 10%.
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Sam’s Club deploys AI-powered exit tech at 120-plus locations
May 3, 2024
Sam's Club has deployed AI-powered exit technology at more than 120 locations.
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GenAI investment top priority for nearly half of businesses
April 16, 2024
Investing in generative AI is a top priority for 45% of business leaders, and 97% of leaders at companies with more than an annual revenue of $1 billion or…
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Amazon switching Just Walk Out tech for cart tech
April 3, 2024
Amazon is pulling out its Just Walk Out cashierless technology in Amazon Fresh stores being revamped and will not be deploying the technology in new stores.
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Over half of shoppers view generative AI as boosting online experience
April 3, 2024
Over half of consumers, 58%, believe generative AI has already improved the online shopping experience, and 52% are likely to use gen AI tools to help with…
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Most consumers want AI/human blend in retail interactions
March 14, 2024
A good majority, 71%, of U.S. consumers believe blended experiences of AI and human interaction will always be needed in retail and 66% don't mind AI to…
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Most retail leaders committed to innovation
February 29, 2024
Over half, 65%, of retailers in the U.S. and Canada are committed to innovation, yet just 3% view themselves leaders when compared to cross-industry leaders…
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Consumers want retailers to make AI diverse, inclusive, equitable
February 19, 2024
A majority, 86%, of consumers want retailers to make AI more equitable, diverse and inclusive.
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Generative AI adoption, pilots top enterprise agenda
February 8, 2024
Nine in 10 organizations are adopting or piloting generative AI systems, according to a MIT Technology Review Insight report.
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Retailers investing in AI this year
February 7, 2024
Retailers are committed to AI infrastructure spend this year with over 60% planning to increasing AI investment in the next 18 months.
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Consumers want AI disclosures
February 5, 2024
More than half, 68%, of consumers believe brands and retailers should disclose use of AI and 59% agree companies should be legally mandated to disclose AI use.
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Skechers teams with o9 for greater operations efficiency
February 5, 2024
Skechers, a footwear retailer, is partnering with o9, an AI software platform provider, to digitally transform its retail planning processes within its North…
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