AI News
Retailers investing big in AI as consumers call for trust, transparency
March 6, 2025
Most retailers, 98%, plan to have a full AI deployment effort in place by 2027 and at the same time consumers are increasingly pushing for more transparency of…
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Wayfair debuts AI-powered tool Muse for personalizing shopping experience
February 27, 2025
Wayfair has debuted an AI-powered tool called Muse aimed at inspiring and personalizing the home shopping experience.
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Exotec launches next-gen all-in-one robot for warehouses
February 26, 2025
Exotec, a global warehouse robotics provider, has launched the next generation of its Skypod System, that offers higher performance, improved storage density…
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Vida Shoes taps Fast Simon tech for e-commerce optimization
February 26, 2025
Vida Shoes International has expanded its partnership with Fast Simon, an AI-powered shopping optimization technology, to deliver e-commerce optimization…
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L’Oréal taps IBM on AI model for cosmetic research, innovation
February 3, 2025
L'Oreal is partnering with IBM to leverage IBM's GenAI tech and expertise to discover new insights in cosmetic formation data.
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AI to become core business driver within next year, claims IBM study
January 22, 2025
Retail leaders expect AI to evolve from a backend tool to a core business driver, with projected investment in the tech, beyond IT, growing by 52% this year.
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The North Face teams with Mood Media on immersive basecamp experience
January 13, 2025
The North Face has partnered with Mood Media to create an immersive basecamp experience in London that combines AI-generated content with projection technology.
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Global holiday sales hit record $1.2 trillion
January 10, 2025
Global holiday retail sales hit a record $1.2 trillion and $282 billion in the U.S.
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NBA Detroit Pistons tap AI for immersive virtual fan experience
January 9, 2025
The Detroit Pistons, an NBA team, is offering fans a unique experience way off the basketball court.
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Many consumers not aware of AI is in play during online shopping
January 7, 2025
Well more than half of consumers, 71%, don't realize they are encountering AI technology during an online shopping experience despite the fact most had…
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Dollar Shave Club teams with Kodif for improved customer support
January 3, 2025
Dollar Shave Club has teamed with CX automation provider Kodif and is leveraging Kodif's customer support automation platform to improve customer support.
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AI boosts online grocery revenue by 8%, claims data
December 30, 2024
Artificial intelligence technology powering retail strategies in the grocery sector offers an 8% growth opportunity and can convert single-channel shoppers…
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Ulta Beauty taps Glamlab app for virtual hairstyle experience
December 27, 2024
Ulta Beauty is using an AI app, Glamlab Hair Try On, to provide shoppers a virtual hair style experience before committing to a change in hair style or color.
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Best Buy, Target join list of retailers leveraging AI to help shoppers
December 23, 2024
Best Buy and Target are the latest retailers leaning into AI to help holiday shoppers, using generative AI to help shoppers decide on gift ideas via text…
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Twinset attains 54% increase in ad performance with Tealium
December 18, 2024
Fashion retailer Twinset is seeing big gains from deploying Tealium's customer data platform and partner ecosystem.
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Lowe’s 2025 goals driven by AI platform strategy
December 17, 2024
Lowe's Companies Inc. has mapped out goals for growth and productivity initiatives and topping the list is driving a best-in-class omnichannel experience and…
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Consumers embracing AI with some caveats
December 10, 2024
While consumers are increasingly embracing GenAI, they remained concerned about consumer privacy and security.
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Millennium Hotels and Resorts tap AI voice assistant to enhance guest experience
December 4, 2024
Millennium Hotels and Resorts has deployed the Aiello AI-powered voice assistant to enhance the guest experience by providing personalized, voice-activated…
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Car dealerships committing big to AI
December 4, 2024
Car dealerships are ramping up commitment to using AI in operations with 81% expecting their AI budgets to rise in 2025.
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Target supply chain, store staff ready for the busy holiday season
November 15, 2024
With over 400,000 team members — and approximately 100,000 seasonal hires — Target COO Michael Fiddelke said the omnichannel retailer is ready for the holiday…
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