Curiosk wine kiosk offers specialty retailer the expertise of a sommelier

Wine can be intimidating to shop for, so the Riverstone Wine Shoppe turned to Curiosk Marketing Solutions’ wine kiosk to help assist and educate its customers.

Marketing show heavy on innovation

by James Bickers — Editor, Networld Alliance

Fresh ideas from the In-Store Marketing Expo in Las Vegas.

Smart carts coming to Food Lion

November 18, 2008

Progressive Grocer: Food Lion banner Bloom plans to deploy interactive touchscreen computer consoles on the shopping carts at its Fort Mill, N.C. store to…

Retailers get hands-on with new tech

Attendance at KioskCom, The Digital Signage Show up from fall.

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

NCR to resell Experticity assisted selling solution

October 14, 2008

DAYTON, Ohio — NCR Corp. announced that it has signed a global reseller agreement with Experticity, the pioneer of live on-screen expert sales and customer…

NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…

KIOSKCOM: SSKA advisory board stresses self-service in tough economic times

October 14, 2008

NEW YORK — Several of the Self-Service & Kiosk Association's advisory board members met yesterday to discuss the challenging economic climate that is…

DT Research enables trigger-based proximity advertising

October 14, 2008

NEW YORK — DT Research Inc. announced the immediate availability of the WebDT Event Trigger Digital Signage System. This system extends current interactive…

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

SlideBuy brings touchscreen-delivered info to the retail shelf

October 6, 2008

GRAFTON, Wis. — Frank Mayer & Associates Inc. is introducing the SlideBuy Shopper Information System at the KioskCom Self Service Expo Show, October…

Target upgrades info delivery with KANA

October 1, 2008

MENLO PARK, Calif. — KANA Software Inc., provider of multichannel customer-service technology, has closed a seven-figure transaction with leading retailer…

Smart shopping carts gain momentum

August 13, 2008

The Canadian Press: Smart-cart technology — shopping carts with attached interactive video consoles — is gaining momentum in the United States and Europe.

Customer experience and IP

by James Bickers — Editor, Networld Alliance

Protecting crucial aspects of an in-store experience against imitators.

Staples expands video-assist program

July 14, 2008

SEATTLE — Experticity, provider of video-assisted customer support solutions, announced that Staples Business Depot, Canada's largest supplier of business…

Trying on Clothes, 2.0

by James Bickers — Editor, Networld Alliance

Do shoppers want high-tech dressing rooms?

Social e-commerce taps voice of shopper

Web 2.0 connectivity changes the game for online retail.

Loyca retail loyalty system now available in U.K.

June 25, 2008

BELGIUM — Databac Group has announced that its loyalty system Loyca, a card-based solution that enables retailers to respond in real-time to marketing…

Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…

Self-service transactions to top $1.7 trillion by 2012

June 18, 2008

FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…