Healthnotes program shown to increase shopper satisfaction, drive sales

PORTLAND, Ore. — Healthnotes announced results of an in-store test conducted by an independent firm showing that the company's "Fresh Ideas" program drives incremental sales and shopper satisfaction.

StoreXperience converts mobile phones into personal shopping assistants

NEW YORK — StoreXperience, a provider of mobile shopping solutions for retailers, brands and consumers, has introduced a new solution, the StoreXperience easy ShoppingSM. The device transforms consumers' mobile phones into highly interactive personal shopping assistants, improving both the in-store...

ARTS releases SOA blueprint for retail

NEW YORK — The Association for Retail Technology Standards, the standards division of the National Retail Federation, announced the release of the SOA Blueprint for Retail and associated SOA Best Practices technical reports. Developed by 26 of the world's leading...

Wincor Nixdorf bringing retail IT platform to the U.S.

AUSTIN, Texas — Wincor Nixdorf, supplier of IT solutions for the retail and banking industries, announced the U.S. introduction of its software solution — an advanced, end-to-end platform that provides retailers with control over and visibility into every part of their store systems.

IBM unveils new retail software architecture

ARMONK, N.Y. — IBM announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the implementation of new customer focused strategies.

Tommy Hilfiger Denim launches interactive storefront

LONDON — Customers at selected Tommy Hilfiger Denim stores can now join the Hilfiger Hall of Fame by adding their pictures to an interactive storefront campaign that launched today. Hilfiger stores in London, Amsterdam, Cologne, Antwerp and Dublin now feature...

Retail tech spending expected to increase

Associated Press: Stores spend $34.5 billion a year on all kinds of technology, from the cables and routers behind-the-scene to in-store devices such as price checkers, self-service checkout stations and electronic kiosks for customers, says the National Retail Federation.

Retail Wi-Fi open to hacking

Security consultancy AirDefense recently published its "2007 Retail Shopping Wireless Security Survey," which found that most of the wireless devices in use at retail are vulnerable to hacker attacks. Tests were conducted within the wireless "air space" of 3,000 retailers...

Retailers: make customer experience 'more theatrical'

A new report from Datamonitor shows that retailers are seeking to win back market share by making the customers' shopping experience more theatrical, with emphasis placed on the sensuous elements of an in-store shopping trip. "Shop X: where's the store...

Home Depot launches project-oriented store

RICHMOND HILL, ON. — The Home Depot Canada is changing the way customers shop for home improvement projects with the opening of its first project-orientated store on December 13 in Richmond Hill, Ontario. The new 115,000-square-foot store has been redesigned...

Interactive signage gives power to the people

A new trend in digital signage is emerging that combines the strength of digital signs with the interactivity of digital kiosks. For many areas, such as retail shops, the sum of the two holds greater potential for marketers than either of the individual parts.

POPAI research: digital window signage increases footfall

Research commissioned by 3M and POPAI demonstrates the effectiveness of back-projecting dynamic promotional messages onto shop windows. In a research project at four high profile retail locations in The Netherlands involving more than 24,000 shopper observations and 1,562 interviews, 85...

Portland's Healthnotes adds products, expands beyond natural-food roots

(Portland, Ore.) Business Journal: Long a mainstay in natural-food markets, Healthnotes Inc. kiosks can now be found in mainstream grocery stores and pharmacies all over the country.

Staples improves the experience for online shoppers

With its online channel a critical part of its growth strategy, Staples needed a commerce platform that would support and fuel its online business growth — not constrain it.

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Surviving the retail revolution: 2018 will be a wild ride