Indian mall using kiosks to promote sales, brands

Touch Infotainment, promoted by JGI Ventures, has designed a kiosk that tells shoppers about all the deals offered by various brands at a mall. It can give discounts on e-commerce sites and provide customers with Internet access.

Timberland stores testing interactive shopping experience

Timberland has launched an interactive shopping experience to help shoppers discover the great outdoors with Timberland gear, technologies and brand storytelling, according to a company press release. The retailer worked with Apologue Experience Design Firm to create an interaction between...

Ogilvy Digital Lab drawn to Magnetic 3D digital signage

Magnetic 3D, a global provider of autostereoscopic "glasses-free" 3-D displays and digital signage solutions, today announced that it has been selected by Ogilvy to represent glasses-free 3-D display technology in their Digital Lab in New York. According to Magnetic 3D's...

Survey says: 51% of shoppers seek online access via in-store kiosks

More than half (51 percent) of shoppers in the United States seek out in-store kiosks for access to the retailer's website, according to a recent survey from Cisco's Internet Business Solutions Group (IBSG). Among U.S.

Retail chain Century 21 adds NCR Netkey digital signage solution

NCR Corp. recently announced that Century 21, a discount designer department store chain, will expand its use of digital signage to stores throughout the metropolitan New York area, including its flagship location in lower Manhattan.

Teamwork Retail using iPads to manage stores

Employees in Teamwork Retail stores are using iPads to ring up purchases and look up product info on the retail floor, Not only is the store's inventory a couple of taps away but Teamwork on the iPad can also add...

iQmetrix, Planar Systems partner on solution for mobile retailers

iQmetrix, a provider of retail management software for the North American wireless industry and Planar Systems, provider of specialty display technology, have announced their partnership designed to provide interactive retail solutions for mobile resellers. According to the companies, by enabling...

3-D DOOH network to launch new 3-D smartphone in UK

Inition, a 3-D production and technology specialist firm, announced today that it is rolling out what it says is "Europe's largest bespoke in-store glasses-free 3-D campaign" to promote a new 3-D-screen smartphone. The campaign — aimed at promoting the launch...

NCR unveils first hybrid laser and imaging bi-optic scanner

NCR Corp., a global technology company offering assisted- and self-service solutions, recently announced that it is launching the world’s first hybrid laser and imaging technology bi-optic scanner, which enables retailers to scan mobile and 2D bar codes at the point...

NRF: Intel shows 'Connected Store' proof-of-concept at BIG Show

Earlier this week at the National Retail Federation BIG Show in New York City, Intel Corp. unveiled its Connected Store concept, a two-story, 2,400 square-foot futuristic retail storefront equipped with the latest technology for the retail and digital-signage market segments....

Intel digital signage concept shows the changing face of retail

According to Digihub.com, Intel’s Intelligent Digital Signage Concept, shown off recently at the Digital Signage World convention in Sydney, could change the way consumers shop and how retailers captivate consumers’ attention. The concept revolves around an interactive 7-foot-6-inch touchscreen LCD...

Staples Canada to implement live agent assisted selling

CHICAGO — ClairVista announced today that Staples Canada, a 300-store division of Staples, Inc., is implementing ClairVista's Live Expert system for its Live Video Agent services. With this system, Staples Canada store customers can instantly videoconference with a remote agent for Copy & Print Centre orders.

AT&T opens new Experience Store

JOHNSON CITY, Tennessee — AT&T announced a new way to shop for and experience an array of communications and entertainment services with the official opening of a new AT&T Experience Store in Johnson City. The store is defined as a...

CEO: Retail entering a new era

Retail Solutions Online: Green Hills Market CEO Gary Hawkins offers an intriguing premise in a series of new position papers. He feels the retail industry is currently entering a technology era he calls "Retail 3.0." In the emerging Retail 3.0,...

NRF: Retaligent announces subscription plan for clienteling software

NEW YORK — Retail software company Retaligent Solutions Inc. announced two new programs designed to address the challenges retailers face when buying, deploying and managing enterprise clienteling and assisted selling software.

NRF: Intel reveals new in-store concept technologies

NEW YORK — Intel Corporation today unveiled a retail POS proof-of-concept system that could lower a store's total cost of ownership while improving customer satisfaction. Revealed at the NRF 98th Annual Convention & Expo in New York, Intel's proof-of-concept exhibits...

Smart carts coming to Food Lion

Progressive Grocer: Food Lion banner Bloom plans to deploy interactive touchscreen computer consoles on the shopping carts at its Fort Mill, N.C.

NCR to resell Experticity assisted selling solution

DAYTON, Ohio — NCR Corp. announced that it has signed a global reseller agreement with Experticity, the pioneer of live on-screen expert sales and customer support technologies.

NRF, Retail Customer Experience announce pavilion partnership

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation have announced a partnership to design and launch the Customer Experience Pavilion at NRF's 98th Annual Convention & Expo, to be held Jan. 11‐14, 2009, at Jacob Javits Center in New York.

KIOSKCOM: SSKA advisory board stresses self-service in tough economic times

NEW YORK — Several of the Self-Service & Kiosk Association's advisory board members met yesterday to discuss the challenging economic climate that is affecting businesses throughout the world.   The meeting took place on the eve of the biannual KioskCom Self-Service Expo, this time in New York. The expo runs from Oct.

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Why Levi's isn't acting its age when it comes to retail customer experience