New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

How self-service helps a healing products retailer weather COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the company was initially interested in self-service technology to improve customer convenience, the COVID-19 outbreak has demonstrated how important…

Amazon launching smart shopping carts that eliminate checkout line

July 14, 2020

Amazon is advancing its contactless and cashierless shopping experience with a smart shopping cart, called a Dash Cart, that lets shoppers avoid the checkout…

Bbot raises $3M to drive contactless dining platform forward

July 14, 2020

Bbot Inc., a restaurant and hospitality startup focused on simplifying and improving order and pay processes, has raised $3 million in a seed funding round led…

AiFi on track to deploy 330 automated stores by 2021

July 7, 2020

AiFi, a provider of an automated, self-service store, is on track to deploy 330 new and retrofitted autonomous stores by the end of 2021, according to a press…

Magnet Analytics stakes its claim with personal electronics kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Eduardo Alvarez was quick to realize how a retail kiosk serves a customer need. Developing a product and a business model to meet that need has been a gradual…

COVID-19 quashes automated c-store Bodega

June 16, 2020

Stockwell AI, a company launched in 2017 as Bodega that raised at least $45 million for its app controlled vending machines, has fallen victim to COVID-19…

Walmart goes self-checkout at Arkansas store

June 15, 2020

A Fayetteville, Arkansas Walmart store is deploying self-checkout counters to provide a quicker transaction experience as well as a safer one for consumers in…

Automated retail veteran develops small footprint kiosk for impulse sales

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk veteran Eduardo Alvarez has developed a concept building and operating small footprint kiosks in high traffic locations that do not typically have a lot…

Are touchscreens worth it during COVID-19?

by Bradley Cooper — Editor, Connect Media

As the world continues to tackle the COVID-19 pandemic, customers are starting to change their habits, especially when it comes to germs and touching surfaces.

COVID-19 delays contactless payment at NYC transit stations

June 5, 2020

The COVID-19 pandemic is expected to delay expansion of New York City's Metropolitan Transportation Authority's new contactless fare payment system, OMNY…

Self-service gains traction among consumers

June 3, 2020

A good majority of consumers, 83%, will use self-service options when available, reflecting a spike of 7% from 2019.

Why retailers leveraging robotic process automation will rule e-commerce

by Rohan Thambrahalli — Founder, UpstartWorks

Rohan Thambrahalli, founder and president at UpstartWorks, offers insight on the value of robotic process automation and how it's proving to be a disruptive…

The new convenience store battlefront: The checkout line

by Gavin Bisdee — vp global marketing, Zynstra

Gavin Bisdee, vice president of global marketing, Zynstra (a NCR company), shares insight on how frictionless checkout opportunities are becoming more…

CIBO Express Gourmet Markets to deploy Amazon's Just Walk Out tech

March 11, 2020

Hospitality group OTG will begin deploying Amazon's Just Walk Out cashierless technology in select CIBO Express Gourmet Markets in airport locations next week.

Meijer stores offer license renewal kiosks

March 6, 2020

Michigan motorists and watercraft owners are now able to renew license plates at 28 self-service kiosks at Meijer stores, thanks to a partnership between the…

Are you thinking about retail customer experience all wrong?

by Kevin Sterneckert — CMO, Symphony RetailAI

Kevin Sterneckert, CMO, Symphony RetailAI, explains how retailers, with a commitment to establishing an agile and intelligent operational performance…

Amazon debuts first Go Grocery store

February 25, 2020

Omnichannel giant Amazon is opening the doors today to its first cashierless grocery store, called Amazon Go Grocery, in Seattle.

Has the time finally arrived in the US for the automated c-store?

Fully-automated stores offering food and convenience items have existed for decades, but in the U.S., they have never gained traction. Is that about to change?

Presented by Vending Times

Why customers (and operators) prefer micro markets

Micro markets, supported by automated payment kiosks, have given new life to the refreshment services industry, which has traditionally relied on vending…

Presented by Vending Times