Consumer Behavior News & Media
Brick-and-mortar retail alive and well: Cohesive omnichannel strategies a must for success in post-COVID-19 world
by Jed Danbury — VP Sales, Computop
Jed Danbury, vice president, Computop, explains why retailers striving to develop a true omnichannel approach must bolster and support physical stores. And…
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Dollar Tree, Family Dollar reverse mask policy for third time
August 11, 2020
In early July, Family Dollar and Dollar Tree stores stated that facial masks were to be worn by vendors, employees, and customers in light of the ongoing…
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Glass-Media introduces digital activation as a service
August 10, 2020
Glass-Media is debuting a digital activation as a service offering, empowering brick-and-mortar retailers to respond to the challenges of COVID-19 with…
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COVID-19 driving contactless card use, mobile payments despite security, cost worries
August 7, 2020
Safety and health concerns related to the ongoing coronavirus pandemic is "significantly," increasing use of mobile payments and contactless credit and debit…
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Preparing for the post-pandemic environment will test retailers’ flexibility
Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout…
read nowPreparing for the post-pandemic environment will test retailers’ flexibility
Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout…
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On Track Innovations teams with EVO Payments on unattended retail
August 7, 2020
EVO Payments, Inc., a provider of payment technology integrations and acquiring solutions, is teaming up with On Track Innovations Ltd., a provider of cashless…
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NRF economist: Big questions loom regarding economic recovery
August 6, 2020
While there are some broad indicators that the U.S. economy is beginning to recover, the nation's biggest and top retail organization is issuing a cautionary…
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Retail’s contactless future is here: How your organization can put the right pieces into place
by Clay Walton-House — Managing Director, Integrated Loyalty Solutions, PK
Clay Walton-House, managing director, integrated loyalty solutions at PK, shares how retail brands, that find themselves trying to catch up to trends…
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Does your brand positioning ring true with your customers right now?
by Mary Ann O'Brien — CEO/Founder, OBI Creative
Mary Ann O'Brien, CEO and founder of OBI Creative, explains why retailers can't be afraid to stand out. When a retailer knows what they are, and what customers…
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Payments in retail: The importance of creating integrated solutions amid COVID-19
by Rich Aberman
Rich Aberman, co-founder and chief product officer, integrated banking at WePay, explains why retailers need to figure out how to process payments faster and…
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Under Armour earnings healthy thanks to e-commerce activity
August 3, 2020
Under Armour's second-quarter earnings reveal momentum thanks to e-commerce activity, but the athletic apparel seller projects a revenue dip ahead, ranging…
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Consumer spend increases, personal income dips
August 3, 2020
U.S. consumer spending rose in June by 5.6%, for the second consecutive month, but was not as robust as the 8.5% spike in May, according to Commerce Department…
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NetSuite apparel leader talks COVID-19 impact, the need for a multi-channel retail approach
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Craig Harris, segment leader and industry principal for apparel, footwear and accessories at the cloud-based business management solutions provider, offers up…
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Kohl's latest retailer to close stores on Thanksgiving
July 30, 2020
Kohl's is closing its stores Thanksgiving Day for both safety and convenience reasons, according to a company blog post.
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Disneyland Resort revamps face mask strategy
July 30, 2020
Just one day after Walt Disney World decided to ban face masks with valves, holes or mesh material, the Disneyland Resort is enacting the same face covering…
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Coronavirus tanking consumer confidence
July 29, 2020
Consumer confidence took a big dip in July due to the ongoing COVID-19 pandemic outbreaks hitting across the U.S.
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AR, AI gain ground in post-COVID retail marketing strategies
July 28, 2020
The COVID-19 pandemic is changing retail marketing strategies with more spend taking place on augmented reality, artificial intelligence and messaging in the…
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3 aspects of post-COVID consumers retailers must understand
by Bobby Marhamat — CEO, Raydiant
Bobby Marhamat, CEO of Raydiant, writes that most of the changes rising in consumer behavior began long before the pandemic, but recent events have accelerated…
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Consumers without masks can still shop at Walmart
July 28, 2020
Despite a mandate that consumers wear facial masks in light of the ongoing coronavirus pandemic Walmart isn't enforcing the requirement within its stores.
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