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Consumer Behavior News & Media

Report details shopping behaviors of US Hispanic population

December 3, 2014

Hispanics account for one-sixth of the U.S. population, totaling 53 million people. These shoppers have increased their spending more than 200 percent since…

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IBM report says Cyber Monday revenue up 8.5 percent over last year

December 2, 2014

From Thanksgiving through Cyber Monday, overall online sales increased 12.6 percent, with mobile sales up 27.2 percent compared to the same period in 2013.

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First 23 days of November saw $17.5 billion in desktop e-commerce

November 26, 2014

Friday, November 21 has been the heaviest online spending day of the season to date at $914 million in desktop spending.

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#GivingTuesday: Do we need another holiday this season?

by Chris Petersen — Owner, IMS

Another holiday concocted to get us to buy more gifts? On the contrary, this special day is a simple idea that can become one of your most important traditions…

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Swirl releases results of retail beacon marketing campaigns

November 25, 2014

The Swirl platform is currently deployed at retailers throughout the U.S. and Canada, including Lord & Taylor, Hudson's Bay, Urban Outfitters, Alex & Ani…

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KPMG says payment security issues will impact holiday shopping

November 25, 2014

More than half of consumers are either unsure or not confident at all in the security of their personal information when shopping both in-store and online.

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Survey: Online shoppers have become deal-hungry

November 25, 2014

Eighty-one percent of survey respondents said the accessibility of discount, deal and coupon sites have affected their willingness to pay full price. In fact…

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Webinar spells out five big mistakes retailers are making with mobile this year

by James Bickers — Editor, Networld Alliance

As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation…

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Deloitte releases pre-Thanksgiving survey results

November 24, 2014

Consumers still have a lot of shopping to do, and more than half will shop over Thanksgiving weekend.

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Study finds differences between men and women when it comes to impulse purchases

November 24, 2014

Nearly 90 percent of millennials said they had made an impulse purchase, compared to just 56 percent of seniors.

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Most consumers prefer gift cards to gifts, but many feel guilty asking for them

November 24, 2014

Survey finds 78 percent of consumers think gift cards make shopping easy, but one in three consumers feels guilty putting them on their wish lists.

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Black Friday in-store shopping still tops, Cyber Monday actually draws one-third of consumers to physical stores

November 24, 2014

Younger consumers are the most likely to shop in physical stores Thanksgiving Thursday through Cyber Monday, with 25-34 year-olds most likely to shop in a…

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US smartphone owners want to use Apple Pay and Google Wallet

November 21, 2014

Survey found some 30 percent of respondents want to use the mobile wallets but are unsure where they're accepted.

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6-year-olds with smartphones? That's what Ericsson predicts

November 21, 2014

Yes, you read that right. What's more, the mobile network provider predicts that units will exceed 6.1 billion by 2020.

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Survey: Most shoppers will buy at least one digital gift card this holiday season

November 20, 2014

Of the consumers surveyed, 72 percent have previously bought a gift card from an online website or mobile website/app.

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Most Americans say they won't shop on either Black Friday or Cyber Monday

November 19, 2014

Millennials are the most likely to shop on those dates.

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More than half of Americans looking for rebates this holiday season

November 19, 2014

The number one type of product for which survey respondents are most likely to use a holiday rebate is electronics (51 percent). Twenty-six percent said they’d…

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Traditional coupon offers still dominate, but volume of digital 'clips' continues to climb

November 19, 2014

More than 2 billion coupons were redeemed during the first nine months of 2014.

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Mobile's impact on new product purchases by moms rises 26 percent over 2013

November 18, 2014

With moms on the go, smartphones in hand, the study finds that a majority use their mobile device specifically for shopping while in-store.

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Nielsen: Global perceptions of store brands improve, but share of basket varies by country

November 18, 2014

The Nielsen Global Survey of Private Label polled more than 30,000 Internet respondents in 60 countries to understand how consumer perceptions about…

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