A View into Your Holiday Morning

by Lisa Biank Fasig — Director, JZMcBride and Associates

Regardless of the Black Friday hype, the holiday shopping season still has a long way to go. After all, the Saturday before Christmas is often the busiest…

IDC report lays out the importance of the multichannel experience

November 30, 2010

Hybris, a multichannel commerce software vendor, has announced the findings of research it has commissioned from IDC looking at how retailers can improve their…

Deploying social media to cultivate customer loyalty

Average spending on social media to achieve loyalty increased by 193 percent over the past year.

Holiday Shopping Dilemma

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 ...when to buy.

Holiday Shopping Index: Most consumers don't know what they're buying this year

November 28, 2010

With the traditional holiday shopping season just beginning, retail stores and online merchants are angling to capture their share of consumer spending.

Black Friday weekend sees bigger crowds, $45 billion in spending

With one of the biggest shopping days of the year under their belts, retailers have reason to smile.

More than 106 million Americans to shop on Cyber Monday

November 27, 2010

Looking to get the biggest bang for their buck this holiday season, a record number of Americas will hit retailers’ websites this Cyber Monday to take…

Nine in ten retailers planning Cyber Monday promotions

November 21, 2010

Five years after the phrase "Cyber Monday" was coined, retailers have even bigger plans for the Monday after Thanksgiving. According to Shop.org’s eHoliday…

Survey: Shoppers do not want to hear Christmas music before December

November 18, 2010

The vast majority of shoppers (73 percent) do not want to hear festive songs in stores before December, according to a study released by in-store media…

Research shows U.K. shoppers lack brand loyalty to retailers

November 18, 2010

Fifty-nine percent of U.K. shoppers have not decided on the brand they will purchase before researching or buying a product online. Consumers are also…

Legal risks of new retail applications

New technology offers retailers a business boon. Are there possible legal ramifications?

Black Friday estimate: 138 million shoppers, up from 2009

November 17, 2010

Talk of discounted toys, e-readers, appliances and even HDTVs has millions of Americans already mapping out their Black Friday plans and filling out their wish…

SWOT Pricing

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 Is SWOT analysis helpful in setting prices?

Holiday e-commerce spending: $38.5 billion in 2010

More online deals means more shoppers will stay home on Black Friday, according to report.

NRF: Consumer reliance on credit cards for holiday purchases lowest since 2002

November 15, 2010

To ensure they only spend within their budget, more Americans will use their debit cards or cash for their holiday purchases, while the use of credit cards is…

NRF: Retail sales increase in October, marking four straight months of growth

November 14, 2010

With four straight months of sales gains under their belts and with the holiday season fast approaching, retailers have reason for optimism as consumer…

Driven by social networking, retailers' 'owned media' set to rival paid media for primacy

November 14, 2010

Media Logic has published the results of a two-month study tracking the social media- marketing efforts of 100-national retailers. The study offers concrete…

Three-quarters of consumers plan to shop on Black Friday

Nearly two-thirds plan to make online purchases on Cyber Monday.

Demographic differences surface in holiday shopping survey

Two-thirds of consumers say their financial situation is the same or better compared to this time last year.

NRF releases crowd management guidelines as Black Friday nears

November 8, 2010

With preparations for the holiday season already set in motion, retailers' attention now turns to preparing their staff and store for what is expected to be…