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Consumer Behavior News & Media

Report: Airports to lead the way in global retail recovery

February 7, 2011

Retail sales at the world's airports are taking off.

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Creative Realities releases "2011's Critical Five: Top Digital Strategies for Revolutionizing the In-Store Experience"

February 7, 2011

Creative Realities, a digital brand-experience company that has helped major brands bridge the physical and virtual worlds of digital marketing, has released…

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Penetration pricing: Good strategy or self-inflicted wound?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Penetration pricing is a strategy in which a company offers lower prices to garner market share. Is this a viable strategy? If so, when will it work?To answer…

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Buy.com launches social shopping platform

February 3, 2011

Buy.com said its ShopTogether Community is a platform that allows shoppers to "virtually" share shopping experiences in real-time.

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Don’t Discount the Effects of Snow

by Lisa Biank Fasig — Director, JZMcBride and Associates

Much of the country is buried under snow banks. America's retailers, meanwhile, are trying to dig out from a pile of inventory.

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Retail At Risk From Technology

by Bob Phibbs — CEO, The Retail Doctor

We need to address the real concerns facing retail instead of looking to technology for a quick fix. This Manifesto can spur you to change the way your retail…

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RichRelevance unveils open-source retail personalization testing tool

January 31, 2011

RichRelevance, a provider of e-commerce personalization for retail, today introduced RecLab, a new open-source project designed to spur innovation in retail…

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Is this the death of loyalty rewards as we know them?

When customers choose which company to do business with, rewards just don't matter like they used to.

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Certona Product Recommendations drove 1 percent of all Cyber Monday purchases

January 31, 2011

Tallying the numbers from a positive 2010 holiday shopping season, multi-channel personalization firm Certona reported more good news in its post-2010 holiday…

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Opinion: Most mobile retail strategies aren't innovative enough

Many proposed scenarios are just new twists on old ways of doing business, says one expert.

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Adrift in a sea of change? Check your internal compass.

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

I don't know a business owner/leader who hasn't, at one time or another, felt adrift in the sea of change. It's inevitable. Why?Business, like everything else…

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Triggering An Avalanche

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 Will social media marketing...

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Harnessing the power of the mobile web

Mobile web is more than just the mobile website - it's an entirely different paradigm of use.

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Price: An Economic Indicator?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

 Can pricing...

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NRF: Retail had the best holiday since 2004

January 13, 2011

Even though consumers spent most of 2010 on the sidelines, retailers found a way to tap into pent-up demand when it counted the most. According to the National…

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Study shows shopper behavior shifting to more online purchases

January 12, 2011

Despite shopping in general being down, online shopping has increased. Seventy-three percent of shoppers who are buying more online, are NOT shopping more—they…

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Eight characteristics of successful retail concepts

What do Apple, Zappo's, REI, IKEA, Walmart and other successful retail brands have in common?

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Survey: Shoppers are frugal but optimistic

January 11, 2011

A new IBM survey of more than 30,000 consumers demonstrates that, while shoppers are optimistic about the future, they have developed attitudes during the…

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Educating the Buyer

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

If you want leverage in a sales call...

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NRF: Panel ponders retail's prospects for recovery

by James Bickers — Editor, Networld Alliance

January 9, 2011

NEW YORK - NRF president and CEO Matt Shay opened Monday's sessions at the NRF 100th Annual Convention & EXPO with a message of optimism and hope, for an…

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