Consumer Behavior News
NRF reports retail sales up in March
April 14, 2014
Warmer spring weather spurred continued consumer spending and activity this March. According to the National Retail Federation, March retail sales, which…
read nowMarch spending growth remained positive despite Easter shift into April
April 11, 2014
First Data Corporation has released its First Data SpendTrend analysis for March 1, 2014, through March 31, 2014, compared to March 2, 2013, through April 1…
read nowReport says U.S. retail sales topped $4.5 trillion in 2013, outpaced GDP growth
April 10, 2014
Total retail sales in the U.S. topped $4.53 trillion in 2013, and e-commerce accounted for a significant portion of that growth, up 16.9 percent in 2013 — or…
read nowConsumer spending on Easter forecast to reach nearly $16 billion
April 9, 2014
According to NRF’s new Easter Spending Survey conducted by Prosper Insights & Analytics, the average American celebrating the holiday will spend an average…
read nowMarch retail benchmarks: Traffic and engagement down from last year
April 8, 2014
In-store retail analytics firm Euclid today released its monthly retail benchmarks report analyzing shopper activity and behavior during the month of March.
read nowStudy finds retailers shifting biggest share of marketing budgets to mobile
April 8, 2014
The number of retailers who expect mobile to be their top marketing priority will more than quadruple over the next five years, according to a new study by Yes…
read nowRetail employment grows in March, according to NRF
April 4, 2014
The National Retail Federation today issued the following statements from NRF President and CEO Matthew Shay and Chief Economist Jack Kleinhenz in response to…
read nowRevenue from mobile-optimized retail sites up 168% over last year
April 4, 2014
Branding Brand, a mobile commerce platform, has released the results of its Mobile Commerce Index for March 2014. The exclusive data sample details a steep…
read nowConsumers say personalized interactions with brands drive purchase decisions
April 3, 2014
According to new research from Accent Marketing Services, the key to repeat customers is personalized communication from brands after purchases. Accent…
read nowConvenience stores hit record in-store sales in 2013
April 2, 2014
U.S. convenience stores reached record in-store sales in 2013, with sales climbing 2.4 percent to $204 billion. Combined with motor fuel sales of $491.…
read nowWegmans, Trader Joe's, Publix, Costco, Sprouts top Consumer Reports supermarket ratings
March 26, 2014
In Consumer Reports' latest survey, Wegmans, Trader Joe's, Publix, Costco and Sprouts earned the highest scores overall among 55 of the nation's major grocery…
read nowTeen Vogue research explores social media and how Millennials shop
March 26, 2014
In order to understand how social media influences the ways millennials shop, Teen Vogue has identified the role social plays in driving beauty and fashion…
read nowReport says 91 percent of women do online research before making a purchase
March 19, 2014
Marketing firm Interactions has released Retail Perceptions, a survey that reveals insights from consumers on their shopping behaviors as well as their…
read nowMost Americans hold retailers responsible for data breaches
March 19, 2014
Security software firm Feedzai has announced the results of its nationwide survey of U.S. adults, which found that 60 percent of those who knew about data…
read nowSurvey says Amazon Prime price increase has hurt the brand
March 18, 2014
Last week, Amazon announced a price hike for its Prime program, which gives members free two-day shipping and access to a burgeoning library of streaming…
read nowStudy says retailers face big challenges from multichannel
March 17, 2014
Organizational, operational and technology challenges are hampering retailers' efforts to meet customers' demand for a seamless shopping experience across all…
read nowUS consumers twice as likely to share a bad service experience than UK counterparts
March 14, 2014
New research from NewVoiceMedia reveals that U.S. consumers are twice as likely to share a bad customer service experience than those in the U.K., whereas…
read nowConference Board offers comment on February retail sales
March 13, 2014
Kathy Bostjancic, director of macroeconomic analysis for the nonprofit research association The Conference Board, has offered this comment on the U.S. Census…
read nowRetail sales rebound in February, up 0.2 percent
March 13, 2014
American consumers powered through the winter weather lifting retail sales in February. According to the National Retail Federation, the world's largest retail…
read nowHarsh winter weather continued to subdue consumer spending growth in February
March 12, 2014
First Data Corp. has released its First Data SpendTrend analysis for Feb. 1, 2014, through Feb. 28, 2014, compared with Feb. 1, 2013, through Feb. 28, 2013.
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