Coronavirus / COVID-19 News & Media
Pandemic's end will bring big change to retail, claims retail strategist
May 12, 2021
As the U.S. pandemic restrictions continue to lift and consumers return to pre-COVD-19 behavior, there will be big implications for the retail industry.
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How retailers can re-build consumers' confidence to shop in-store again
by Samuel Mueller — CEO, Scandit
Samuel Mueller, CEO and co-founder of Scandit, shares strategies on how retailers can re-build consumer confidence to return to stores again in the…
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US online grocery sales up 43% over 2020
May 4, 2021
The pandemic is clearly benefiting the online grocery segment with total U.S. sales for March 2021 up 43% compared to a year ago.
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Consumer comfort level a mixed bag as COVID-19 vaccinations take place
April 23, 2021
While the current COVID-19 vaccination effort has some consumers feeling safer about shopping, eating out and traveling, consumer comfort level, overall…
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Grubbrr teams with Frank Mayer on contactless smart lockers
April 16, 2021
Grubbrr, a commerce automation company, has teamed with Frank Mayer and Associates Inc. to provide restaurants and other retailers with contactless smart…
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Survey: Retailers need to get personal post COVID-19
April 15, 2021
As the global economy emerges after a year of COVID-19 retailers need to provide more seamless, personalized marketing and customer experiences, according to a…
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Climbing out from COVID-19: What retailers need to do moving forward
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The spring of 2021 is quite different than 2020 for the retail sector as COVID-19 is no longer shuttering as many stores, forcing layoffs and or triggering as…
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Online spend jumped $900B in 2020
April 8, 2021
The COVID-19 pandemic drove online consumer spend big-time in 2020, about $900 billion more than the previous two years, according to a Mastercard Economics…
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Kroger exploring various ways to market prepared meals
April 7, 2021
Ghost kitchens and dinner kits are top of mind for supermarket brand Kroger as it seeks to answer every shopper's big question: What's for dinner?
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Vaccine effort, stimulus boosting Macy's sales
April 6, 2021
The ongoing COVID-19 vaccination effort, as well as the most recent U.S. stimulus payments are proving beneficial to Macy's.
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80K retail stores will close by 2026, claims report
April 6, 2021
A UBS report predicts 80,000 retail stores will close in the next five years, which represents 9% of total stores.
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UK consumers loving retailer subscriptions
March 29, 2021
The ongoing pandemic, home lockdowns and ensuing sad moods are driving the retail subscription market in the U.K. Just about one in five U.K. consumers have…
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Bargain, beauty retail will reap big rewards this year, claims Wells Fargo
March 29, 2021
The bargain retail and beauty segments will be big winners when it comes to sales this year, now that shoppers are increasingly returning to stores as COVID-1…
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How embracing digital channels helped The Dufresne Group grow during the pandemic
by David Drain
The Dufresne Group, which operates furniture stores across Canada, has turned to chatbots, telesales, SMS, and appointment technology to connect with customers…
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Study: Americans expect more convenient shopping in 2022
March 26, 2021
American consumers expect more convenient shopping, as well as greater flexibility with work and school, in 2022.
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Tripadvisor, Reckitt partner to boost traveler confidence
March 24, 2021
Travel guidance platform Tripadvisor is teaming up with Reckitt, the maker of Lysol, to boost confidence among travelers and prepare tourism and hospitality…
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Dollar General on a brand expansion path
March 22, 2021
Dollar General intends to open more than 1,000 stores this year and expand its in-store brand, called Popshelf, which targets a higher-income customer base.
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Amazon beats out Walmart for top retailer title
March 19, 2021
Amazon has beat Walmart when it comes to the title of No. 1 retailer, according to Wells Fargo.
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Pandemic spurring spike in e-commerce activity
March 17, 2021
The global e-commerce market will hit 3.8 billion users this year, a 10% spike compared to 2020, and the prime reason is the ongoing COVID-19 pandemic…
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State of digital trust: How the virtual economy is changing consumer behavior
Todd McKinnon, Okta CEO and co-founder, explains why retailers, now a year into the pandemic, need to expand and adapt practices to prioritize trust. To remain…
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