Are Nordstrom and Pinterest made for each other?

Nordstrom is big on Pinterest, but will the social media site be big inside the chain's department stores?

New Linkett solution adds mobile, motion capabilities to TVs, digital signage

July 25, 2013

Technology corporation WestonExpressions recently announced its new Linkett solution, a device that enables existing televisions and digital signage screens…

Empathy, emotion and the customer experience

Eighty percent of companies think they deliver great experiences, but only 8 percent of customers agree.

Are retailers down under on the fast track to mobile payments?

July 23, 2013

Australian retailers may be poised for the broad adoption of mobile payment technology. According to an article on ZDNet, there is a strong desire among the…

UK's Argos taps Blippar for AR catalog

July 23, 2013

The U.K. retailer Argos has launched its first digitally interactive paper catalog with help from Blippar's augmented reality technology.

Texas students pitch store of the future to Walmart execs

July 23, 2013

Graduate students in Texas Tech University's hospitality and retail management master's program will have an opportunity to pitch their idea for the store of…

Target takes aim at busy moms with mobile app promo (Video)

July 22, 2013

Target has begun a full-scale push to promote its mobile app, which touts features such as daily deals and product reviews.

L.L.Bean encourages adventure on Bootmobile tour

July 19, 2013

The 2013 L.L.Bean Bootmobile Outdoor Discovery Tour is headed to Chicago on July 20, stopping by the Navy Pier to inspire families to spend more time outdoors…

How do retail shoppers feel about surveillance?

The eyes in the mannequin just might be watching every move you make.

Italy's Coop Group deploys self-scanning by Datalogic

July 18, 2013

The Italian consumer cooperative Coop Estense is rolling out a self-scanning shopping solution by Datalogic. The Coop Group deployed 600 Joya terminals and the…

ShopTV launches on Samsung Smart TVs

July 17, 2013

Another commerce term can be added to the conversation about retail, as the letter "t" joins the ranks of "e" and "m." Television commerce ("t-commerce")…

Respect Your Universe taps LA architect for flagship design

July 17, 2013

Respect Your Universe Inc., an active lifestyle apparel brand, recently partnered with Los Angeles-based architect and retail strategist Richard Altuna to…

In-aisle self-scanning enters the Middle East

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

A concept store in Abu Dhabi implements in-aisle scanning to go with the area's modernization project.

How in-store navigation impacts customer experience

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Few phrases conjure up more anxiety than "we're lost."

Wooing shoppers with personalization

Retailers have realized they must create personalized shopping experiences in order to effectively compete.  

Commentary: 4 benefits of omnichannel retailing

Retailers need an omnichannel strategy to maintain a competitive edge and retain the connected shopper.

InComm launches in-store digital sales program

July 16, 2013

A new in-store sales program launched today by InComm uses point-of-purchase marketing to encourage shoppers to make a digital purchase while in a…

Online retailers increasingly moving into the real world

July 12, 2013

Among online-only retailers, opening brick and mortar locations is an emerging trend, according to a report in the Seattle Times.

Vendaria launches cloud-based product discovery platform Sidekick

July 11, 2013

Vendaria Media, a provider of digital merchandising tools and services to leading manufacturers and retailers for more than a decade, has introduced its…

Oracle shares customer experience findings from global research

July 11, 2013

Oracle recently conducted research into the shopping needs and expectations of consumers in Brazil, China, Germany, Japan, Russia, the UK and the US, in an…