The future of furniture retail

Steve Davidson, vice president of Fortegra’s Warranty Product Group, details the unique challenges furniture retailers are facing as the consumer buying…

Why conversational commerce is coming sooner than you think

Marco Lafrentz, vice president, tyntec, shares his insight on how online commerce has evolved significantly over the last two decades, and the ongoing shift is…

How retailers can thrive in the age of Amazon

Simon Hay, Outra CEO, explains why the day to day job of delighting customers has to be delivered by ruthlessly efficient, smart, agile technology if you are…

Amazon Treasure Truck expands route to three more cities

August 21, 2019

Amazon's Treasure Truck, which offers daily unique sale items and experiential customer-focused events, is now on the road in Charlotte, North Carolina, as…

Supermarket taps Oracle to boost customer services, save on network costs

August 20, 2019

Importadora Ricamar, also known as supermarket Super 99, is deploying the Oracle SD-WAN throughout its network to boost the customer experience, reduce…

Skechers taps Aptos to update POS

August 20, 2019

Global footwear retailer, Skechers, is deploying Aptos, Inc. technology for point of sale and sales audits via the Aptos ONE software-as-a-service platform.

LL Bean deploys Aptos customer engagement technology

August 19, 2019

Omnichannel retailer L.L. Bean is deploying a suite of Aptos Inc. solutions to enhance its point of sales, improve enterprise order management and drive…

New York World Trade Center boasts its own sensory experience

August 19, 2019

Visitors to the One World Trade Center in New York City are smelling something different in the air — One World —  the observatory's own unique scent, pumped…

Are mobile payments on the verge of a breakthrough?

by David Jones — Editor, Networld Media Group

Despite years of hype and expectations that failed to materialize, U.S. mobile payment adoption may be close to a breakthrough as issuers transition to…

Mobile retail apps: Balancing benefits with costs

Sean Keith, director of new business development at Eagle Eye, writes that it's clear mobile retail apps provide a platform to engage an increasing number of…

Attaining retail operational excellence with indoor location technology

Chris Todd, CEO of Theatro, explains why It's time for retailers to focus on applying location technology to associates in order to serve customers more…

Consumers not sure how brands are using data

August 15, 2019

Despite an increased focus on consumer privacy, data security and data protection, more than half of consumers — 65% —  weren't sure what brands were using…

Foot Locker kicks off power store featuring digital experiences

August 15, 2019

Apparel and footwear retailer Foot Locker's Washington Heights, New York store is a community-focused power store stocked with digital experiences and…

Customer engagement key to long-term retail success

Scott Heimgartner, director of product marketing at Maropost, believes the key to customer engagement is to not just provide products and services to consumers…

Bealls transforming operations with help of Oracle Retail Cloud

August 14, 2019

Retailer Bealls, Inc., which has 500 stores across 15 states, is using the Oracle Retail Cloud to digitally transform operations and improve agility.

Most retailers worry about Amazon pricing threat

August 14, 2019

Nearly three-quarters of retailers are worried they're going to be outpriced by Amazon, with 41% of those "very concerned."

ASOS, Klarna expand flex pay options to US customers

August 13, 2019

Fashion retailer Asos is expanding its partnership with payments provider Klarna to offer flexible payment options in the U.S.

A look at 12 myths in the luxury retail industry

August 13, 2019

The luxury retail segment is experiencing a transformation and with that comes a slew of myths, according to research conducted by the Luxury Institute and its…

4 attributes of a successful digital engagement strategy

Anthony Stevenson, international new business director at Eagle Eye, writes that in the race to capture sales only businesses with an effective digital…

Kroger to test digital photo printing kiosks

August 12, 2019

The Kroger Co.’s Atlanta division will test Generation Next Franchise Brands, Inc.'s Print Mates digital photo printing kiosks to measure consumer engagement…