Top 10 sales bad habits (and how to break them)

Kevin Cundiff, vice president of warranty retail for Foretgra, lists the Top 10 mistakes retailers make and how to correct them.

Cabela's encouraging customers to disconnect

April 23, 2015

Cabela's, in partnership with country singer Justin Moore, announces Disconnect Day, a nationwide campaign encouraging Americans to step away from their…

Why millennials are careful shoppers

by Cherryh Cansler — Publisher, FastCasual.com

Millennials' constant connectivity and dependence on social media means that they trust their friends and social networks. However, when it comes to making…

Cherryh Butler returns to FastCasual.com

April 22, 2015

Cherryh Butler has returned as editor of FastCasual.com and managing editor of Networld Media Group's Food and Retail publications.

Star Micronics launches new cloud-based digital receipting

April 22, 2015

Digital receipting eliminates the issues typically associated with email receipting including the time taken to record email addresses and the potential…

Is Facebook Messenger coming to retail?

by Alex Hum — Chief Architect, IT Consultant

With a reach of more than 600 million active monthly mobile users, Facebook Messenger as a business platform has the potential to make quite an impact. Alex…

Target website, apps overwhelmed by Lilly Pulitzer shoppers

April 21, 2015

Target took its website off line for about 20 minutes in the dark hours of Sunday morning as early shoppers scanned through Lilly Pulitzer bathing suits, shift…

Mobile payments app for restaurant goers seeks to cut wait time and feed the hungry

April 20, 2015

Full Society launches IndieGoGo campaign to finalize app development designed to allow users to donate when paying for a restaurant bill.

Neiman Marcus unveils new Snap. Find. Shop. app

April 20, 2015

New app will allow customers to interface with all of the retailer's inventory using images the user takes of in-store items.

Levi Strauss and Lululemon detail RFID expansions

April 20, 2015

Both companies are fully migrating to the technology for their garments in stores.

Radius Networks and R2-D2 Builders Club launch beacon-powered interactive experiences

April 17, 2015

At this year's Star Wars Celebration event, visitors will be able to find the droids they are looking for and participate in special Jawa Scavenger Hunts using…

Customer loyalty membership programs on the rise, study says

April 17, 2015

Despite their growth and popularity, loyalty programs don't automatically pay off for businesses, however.

Under Armour boosts customer experience with digital signage in new Chicago store

by Christopher Hall — w, t

Athletic apparel and gear retailer Under Armour recently opened the doors of its newest specialty retail location on Chicago's Magnificent Mile – and the new…

New online Boutique gives Breitling more agility with tailored platform

April 16, 2015

The new online Boutique will provide a secure online shopping resource for those looking to purchase a Breitling, so customers can be assured they are…

RichRelevance extends partner ecosystem to support omnichannel personalization

April 16, 2015

RichRelevance aligns with service and technology providers, including Accenture, Cognizant, Demandware, hybris and Oracle, to deliver a continuum of…

The future of customer service is now

by Shep Hyken — CAO, Shepard Presentations

The 'customer service experience' encompasses every interaction, or touchpoint, that a customer has with your company; deliver value, and the customers will…

Vend Ecommerce aims to make it easier for brick-and-mortar retailers to sell online

April 15, 2015

Vend intros Ecommerce solution for multistore retailers to sell in-store, online and on-the-go.

Home goods retailer blends art and e-commerce with dynamic imaging

April 15, 2015

Shibumi Home launches an interactive e-commerce presence on Shopify where shoppers create custom products with instant, photo-realistic visualization.

KFC franchisee using video intel solution to reward employees, improve customer experience

April 15, 2015

Instant, actionable video intelligence from Envysion contributes to two percent improvement in bottom line across KFC stores in six months, claims the company.

Army and Air Force Exchange Service looking to improve checkout performance

April 14, 2015

NCR RealPOS 72XRT to be installed at 6,000 Exchange locations worldwide and supported by NCR Services.