Study: Retailers struggling with omnichannel shopping

May 20, 2015

CFI Group reported that the average shopping experience is no longer either in-store or online; it's an interwoven process, and shoppers are finding flaws.

7-Eleven in Phillipines enhances loyalty platform

May 20, 2015

Datalogic QuickScan devices will be used to enhance loyalty programs that provides reward points and promotional discounts at checkout.

H&M looking for retail employees

May 19, 2015

Swedish fashion retailer H&M launched its first national recruiting campaign boasting its benefits, pay and sustainability efforts.

Whole Foods and Cravy partner to test grocery delivery

May 18, 2015

Cravy, a West Palm Beach, Florida-based technology company, and Whole Foods Market have teamed up to test an on-demand delivery program for residents in West…

What Macy’s, Neiman and Guess reveal about price wars

by Bryan Pearson — President, LoyaltyOne

The price of retail success will never be found on a tag. It will be registered with the emotions of the consumer as she leaves the store.

Digital interactions drive brick-and-mortar sales

May 15, 2015

Deloitte Digital Study: Digitally-influenced sales are five times larger than e-commerce sales; consumers use of mobile for price checking declines 30 percent.

Study reveals how consumers feel about giving to charity at the register

May 15, 2015

The Change at the Checkout Report found that 71 percent of the survey respondents have donated to charity at the register.

IBM releases cloud-integrated solution for marketing

May 14, 2015

IBM launches cloud-based product aimed at helping brands meet the growing complexity in retail, omnichannel customer experiences.

Generation gap narrowing when it comes to customer service

May 14, 2015

New research shows there is no secret formula for serving millennials who have higher expectations.

3 myths keeping customers away from online shopping

Dan Leberman, vice president North American online small and medium business unit for PayPal, debunks the myths that inhibit e-commerce.

BRP: Customer experience top priority for retailers

May 13, 2015

Boston Retail Partners' 2015 Unified Commerce Benchmark Survey reveals customer experience as top CRM priority for retailers.

NRF: Congress must restore Trade Promotion Authority

May 13, 2015

Matthew Shay, president and CEO of the National Retail Federation, writes openly about the TPA and the impact it has on retailers.

Signorelli Company breaks ground on Valley Ranch Town Center

May 13, 2015

Valley Ranch Town Center will be the largest retail project in the Houston area with 1.8 million square feet of shopping.

Retailers cautious about embracing upgraded payment options

by Josh Fischer — Editor, NetWorld

Although technology continues to enhance the customer experience, retailers are still guarded when it comes to embracing upgraded payment options.

What is bitcoin's retail future?

by Will Hernandez — Editor, NetWorld Media Group

While enthusiastic about the virtual currency's future, bitcoin experts sounded a note of caution about retail consumer adoption.

Staples launches Microsoft Match

May 8, 2015

Staples will utilize Microsoft Match to pair customers with the right Windows devices.

Companies partner to provide in-store analytics in Middle East

May 8, 2015

Walkbase, an analytics and marketing company, is partnering with BT Al Saudia for delivering in-store analytics in five countries.

Study: Using technology to romance female shoppers

May 8, 2015

Waggener Edstrom study details how technology helps and hinders retailer's ability to reach the modern female shopper.

Prepaid + Payment Kiosks = The Perfect Fit

Bill payment kiosks provide a boost for the launch of prepaid programs.

IBM, Facebook join forces

May 7, 2015

Facebook and IBM Commerce announced that they will partner to provide brands with tailored marketing capabilities.