What is experiential purchasing?

May 29, 2015

There are numerous definitions of experiential purchasing, according to The NPD Group's recent report Experiential Purchasing and the New Retail.

The missing piece: Visual engagement technology

May 29, 2015

Nearly three-quarters of customer service professionals lack the tools they need to deliver an optimal customer experience, according to a recent study.

Bricks and orders: re-inventing the store

Blogger Bryan Pearson discusses how Birchbox, Amazon, Rent the Runway are re-inventing the store.

Austin hired to be CBX's thought leader in experiential retail

May 28, 2015

Andy Austin, the thought leader who directed the customer experience at AT&T’s high-touch retail stores nationwide, will head CBX’s Experience Technology Group.

Study: Consumers still prefer bricks to bytes

by Josh Fischer — Editor, NetWorld

TimeTrade recently published The State of Retail, a report designed to ascertain the current perceptions and behaviors that drive retail shopping.

Report: Consumers will use subscription-based services if easy, affordable

May 27, 2015

Consumer study reveals top subscription services and how super subscriber shoppers select Internet, cable, mobile phone, streaming, grocery and other services.

Annoushka launches e-commerce system

May 27, 2015

Jeweler partners with Tryzens to upgrade e-commerce platform using Magento Enterprise to support growth plans.

Walmart releases position statement on farm animal welfare

May 27, 2015

Walmart, and its membership-model outlet Sam's Club, recently released a statement lining out its position on farm animal welfare.

5 loyalty program dos and don'ts

by Josh Fischer — Editor, NetWorld

Experts discuss the five fundamentals of a successful loyalty program.

Research identifies 'Brand Mavens' transforming retail

May 26, 2015

Research from CashStar and Texas A&M Center for Retail Studies reveals that brand mavens have enormous purchasing power.

New platform released in hopes of linking in-store, online shopping

May 26, 2015

Store-Sync is designed to drive e-commerce and in-store sales by providing a seamless experience for shoppers who use both digital and traditional channels.

Amazon Prime Now adds one-hour delivery from local stores

May 26, 2015

Starting in Manhattan, Amazon Prime Now will deliver groceries and more from D’Agostino, Gourmet Garage and Billy’s Bakery.

Discovering the best tactics for your retail kiosk

by Bradley Cooper — Editor, Connect Media

Finding the correct space for your retail kiosk can be a challenge. This means you have to become skilled at finding ways to make your kiosk stand out.

Creepy or Cool: Study reveals how consumers react to digital personalization

May 22, 2015

Study of over 1,000 U.S. consumers finds that "cool" features help shoppers discover relevant products, information; "creepy" ones identify, target, track.

RGCA forecasts big gift card sales this summer

May 22, 2015

Retail Gift Card Association bi-annual shopper survey reveals shoppers' preferences for giving, receiving, redeeming and exchanging gift cards.

Target to add RFID tag technology

May 21, 2015

Target will begin its RFID rollout in a small number of stores late this year.

DICK'S Sporting Goods named 'Shipper Partner of the Year'

May 21, 2015

Manhattan Associates announced this week that DICK'S Sporting Goods has been voted recipient of the annual "Shipper Partner of the Year" award.

Lavi Industries Launches Queue Builder Web App and Expands Resources for In-Queue Merchandising

Lavi Industries launched the NeXtrac Queue Builder web application and a spotlight page filled with resources to improve in-queue merchandising strategies.

Lavi Industries Strengthens its Queue Management Portfolio with New Acquisition

Lavi Industries, through its German partner Via Guide Gmbh, acquires 50% share in Austrian technology company Qmetrix.

Is your promotional process a positive customer experience?

A robust promotional strategy has become an integral element of nearly every organization’s marketing mix. However, promotions without the right structure…