Survey: Small stores, independents preferred over big names

June 30, 2008

Retail Week: On Friday, Retail Week published the "100 Stores You Must Visit" and a quick scan through the names reveals an uncanny fact: the great bulk of the…

Over the course of a lifetime, women spend a year shopping

June 29, 2008

Sunday Telegraph: A new report estimates the average female spends 12 months of her time on Earth in shopping centers hunting down bargains and buying…

Social e-commerce taps voice of shopper

Web 2.0 connectivity changes the game for online retail.

Study: Customers won't tolerate waiting in line more than four minutes

June 26, 2008

DALLAS — A study conducted by M/A/R/C Research found 10 percent of shoppers are frustrated enough to leave a check-out line if the wait is too long. The study…

Sprint Studio built around digital signage

June 25, 2008

LEXINGTON, Ky. — Hammond Communications Group, a supplier of turnkey digital signage solutions, and Sprint recently debuted the Sprint Studio in Kansas City.

Loyca retail loyalty system now available in U.K.

June 25, 2008

BELGIUM — Databac Group has announced that its loyalty system Loyca, a card-based solution that enables retailers to respond in real-time to marketing…

soundDNA player gives retailers advanced audio messaging, music capabilities

June 25, 2008

PASADENA, Calif. — DMI Music & Media Networks, formerly Private Label Radio, a provider of out-of-home music and media programming solutions to Fortune…

Alternative c-store offers healthy choices, green options

June 24, 2008

Dallas Morning News: The Green Spot Market and Fuels is the traditional convenience store turned on its head. Lottery tickets and cigarettes are absent from…

Think globally, sell locally

Ethnic products reach a larger audience than ever before.

In the holiday spirit

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

June 19, 2008

Customer experience wasn't the strongest branch on the tree in 2007. Here are a few tips to help you improve this time around.

A wait they won't hate

by James Bickers — Editor, Networld Alliance

June 19, 2008

Long lines can be powerful outreach and branding opportunities.

Getting feedback

June 19, 2008

Four rules for building a better survey.

Marketing is theater

June 19, 2008

Your business is show business, says one consultant.

Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…

Onkyo debuts new hardware for in-store media

June 18, 2008

LAS VEGAS — Onkyo Professional introduced three new components designed specifically for the professional A/V installation market at InfoComm 08, the world's…

Self-service transactions to top $1.7 trillion by 2012

June 18, 2008

FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…

Ikan device lets customers scan groceries from home

June 18, 2008

The New York Times: A new countertop appliance called the Ikan lets customers scan products in their home, and automatically have them delivered. Each time…

Learning from in-store traffic patterns

Cutting-edge technology shows how well merchandising is working.

Artisan Complete, BroadSign, CognoVision launch nCAPSULE retail signage

June 17, 2008

TORONTO — Artisan Complete has launched the first installation of its nCAPSULE digital merchandising solution, featuring digital signage software from…

Nanonation expands mobile media solutions

June 15, 2008

LINCOLN, Neb. — Nanonation announced a partnership with Impact Mobile to deliver a variety of mobile media solutions to the hospitality and retail markets.