11 brands winning with memorable in-store experiences

by Bobby Marhamat — CEO, Raydiant

Want to create memorable in-store experiences? Look to these 11 brands for inspiration.

Improve Checkout Efficiency with Adjustable POS Scanners

Mounted on POS systems with an adjustable hinge, this innovative adjustable barcode scanner allows cashiers to easily read and analyze barcode labels by…

Retailers increasingly locking up goods -- even toothpaste

August 11, 2022

Retailers are locking up more products in cages and cases due to increased in-store theft.

How GameStop Italy is boosting customer experience, store operations, communication

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

GameStop Italy is following in the footsteps of GameStop U.S. in driving better customer experiences, as well as improved store communications and operational…

Swipe fees will add $2.5B to back-to-school spending

August 5, 2022

The swipe fees banks charge retailers to process credit cards will add an estimated $2.5 billion to the cost of everything, according to the Merchants Payments…

Big gap in retailer customer engagement, claims research

August 3, 2022

There is a significant gap in how retailers are engaging with customers and it comes at a time when delivering exceptional experiences is more critical than…

What's ahead for the retail ATM

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Typically, retail ATMs have had fewer features than bank ATMs, but that may be changing. ATM Marketplace interviewed Brad Nolan, EVP and CMO at Hyosung…

FedEx dropping Sunday delivery later this month

August 1, 2022

FedEx will stop delivery in some rural U.S. areas on Sundays starting Aug. 15 in an effort to boost efficiency of its ground delivery services.

Rethinking the Returns Process in Retail

Offering shoppers a streamlined returns experience is more than a good idea—it’s an essential part of doing business, and the retailers who fail to deliver in…

Presented by RetailCustomerExperience.com

Christmas in July: 5 ways online retailers should prepare for holiday shopping crush

by Matthew Furneaux — Director of Location Intelligence, Loqate

Retailers must capture the heart of the digital consumer to be successful in the 2022 holiday season.

Defining metaverse in the retail realm

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

One of the top buzzwords in retail today, if not the top, is metaverse — the emerging virtual customer experience. Retailers are moving into the new dimension…

Majority of consumers aren’t happy with brand relationship

July 25, 2022

Just over a third, 35%, of customers are completely satisfied with their brand relationships and the small number reflects the need for retailers to boost…

Georgia mall deploys CBD vending machine

July 21, 2022

Genesis Boutique & CBD, a provider of CBD products, has teamed with Green Box Robotics, a manufacturer of a CBD vending machine, to install a CBD at the…

Home Depot goes to the edge to drive seamless customer, associate experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The world's largest home improvement retailer is tapping the Aruba Edge Services Platform, via Hewlett Packard Enterprise's GreenLake, for a full network…

4 preparation steps for the 2022 holiday retail season

by Eric Best — CEO & Co-founder, SoundCommerce

Solid preparation ahead of the 2022 holiday season is the key to success for retailers.

Hugo Boss taps Nedap tech to boost customer experience

July 15, 2022

Global retailer Hugo Boss is deploying the Nedap iD Cloud platform to gain deeper and clearer supply chain visibility, boost merchandise availability and…

Personalized experiences top business priority, claims study

July 14, 2022

When it comes to top business priorities, 85% of business decision makers list improving customer experience and delivering more personalized experience as the…

Enrich the User Experience with Innovative Design - Easy Access M.2 SSD

A POS system not only simplifies the transaction process, but also helps you manage inventory and analyze sales trends, so it stores a huge amount of data such…

Stop & Shop spending $140M on stores to boost shopping experience

July 13, 2022

Stop & Shop, a grocery chain, plans to spend $140 million in capital investments on New York City store remodels with the goal to improve the shopping…

Cotton On Group taps Lexer to boost customer experience

July 13, 2022

Cotton on Group, a company of fashion and lifestyle retailers, is tapping customer data experience platform Lexer to boost the customer experience strategy for…