Metaverse Group, Emperia collaborate on VR fashion experiences

July 11, 2022

Metaverse Group is partnering with virtual reality company Emperia to create VR experiences in virtual storefronts for fashion brands in the Metaverse.

Omnichannel investment up, yet retailers falling short of seamless experiences

July 7, 2022

Retailers and brands are increasing omnichannel investment but a majority are still falling short when it comes to implementing best practice capabilities and…

Kroger, Volta team on charging stations

July 5, 2022

Supermarket chain The Kroger Co. is partnering with Volta Inc. to establish a mix of DC fast and Level 2 Volta charging stations to its grocery locations.

Social shoppers prefer checking out on brand sites

by Charles Nicholls — Founding Director and Chief Strategy Officer, SimplicityDX

Here are the five top issues giving consumers pause for thought before handing over hard-earned dollars to social networks.

Clinic debuts self-serve pharmacy machine

July 1, 2022

The Eunos Polyclinic in Singapore will introduce a vending machine for prescribed medications as part of an effort to offer patients a fully digital experience…

How retailers can eliminate friction in customer experience

by Kevin Damask — Editor, Digital Signage Today

The pressure to make purchasing easy and quick has never been more intense and that's why retailers need to remove friction from the customer journey.

Prize winning socks from a vending machine

June 30, 2022

Koryo, Japan is proud of its socks. So much that prize winning socks are now available in eight public buildings, according to a report in The Mainichi.

How to Create Great Customer Experiences

Innovative POS Technologies and Solutions for 2022 and Beyond. Customer experience continues its reign as a top priority for both customers and retailers.

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C-store chain installs self-checkout kiosks

June 22, 2022

Holiday Oil Co., a convenience store retailer with 67 locations in Utah, has selected Gilbarco Veeder-Root's Passport Express Lane self-checkout system to ease…

Indiana Pacers trust data for delivering best customer experience

by Kevin Damask — Editor, Digital Signage Today

Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with…

Why retailers must shift from transactional behavior to transparent behavior

June 16, 2022

Consumers are getting much more particular when it comes to supporting brands and digital technology is gaining adoption as it has the power to boost the…

Customer experience quality declined in past year

June 16, 2022

The quality of customer experience took a dip in the past year, with 19% of brands experiencing a decline, according to a Forrester Research study on CX.

The network's role in the retail customer experience

by Todd Nicholson — Product Marketing Director, Juniper Networks

Retailers need to provide a modern, reliable and easy-to-manage networking experience for both users and staff.

Amazon innovating in fight against fraudulent sellers

June 14, 2022

Amazon is making progress when it comes to ensuring product authenticity and removing bad actors from the consumer experience.

Fashion shoppers want efficient, real world experiences

June 14, 2022

Today's fashion consumers want fast, convenient online shopping as well as seamless customer service and exciting real-world experiences.

IBASE Launches 11th Gen Intel Core SBC with Quad Displays Support

IBASE Technology Inc. (TPEx: 8050), a world leader in the manufacture of industrial and embedded computing solutions is proud to launch the IB95…

Francesca’s deploys Yoobic One tech to boost employee experience

June 13, 2022

Francesca's, a women's boutique retailer, is deploying the Yoobic One workplace solution to streamline operations, boost employee experience and gain…

Starboard Cruise offers artisan shopping experience

June 9, 2022

Cruise line Azamara has installed a curated artisan shopping experience on its ship Azamara Onward with global retailer Starboard Cruise Services, an LVMH Moet…

AI and where it stands in the retail industry

by Kevin Damask — Editor, Digital Signage Today

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery surrounding AI. This…

Talkdesk Introduces New Industry-Specific Solution: Talkdesk Retail Experience Cloud

Talkdesk, a global cloud contact center leader for customer-obsessed companies, introduced Talkdesk Retail Experience Cloud™, the AI-powered customer service…