CONTINUE TO SITE »
or wait 15 seconds

Customer Service News & Media

Neiman Marcus unveils corporate hub in Dallas

June 5, 2023

Neiman Marcus Group is debuting its corporate Dallas Hub which the retailer said is its next step in the "Make Life Extraordinary" for retail associates.

read now
Remodeled Walmart boasts customer-centric features, mural

June 1, 2023

Customers visiting the Glenville, New York Walmart Supercenter store will discover some changes have been made as the store has undergone a remodel focused on…

read now
Tanger Outlets taps Coniq to power customer personalization

May 31, 2023

Tanger Outlets is tapping Coniq, a loyalty platform provider, to drive enhancements that empower its diverse roster of retail partners to deliver personalized…

read now
Walmart debuts high-tech market fulfillment center

May 30, 2023

Walmart has opened its first high-tech market fulfillment center in Arkansas, marking its second in the U.S.

read now
Retailer inventory piles on the decline

May 30, 2023

The midway point of 2023 brings good news regarding the swelling and challenging merchandise inventory retailers have been grappling with for most of a year…

read now
Target launches drive-up option for returns

May 26, 2023

Target has launched Returns with Drive Up, a free service where customers can return items without having to leave their vehicle.

read now
Swedish retailer tops Nedap for RFID strategy

May 23, 2023

Lindex, a Swedish fashion retailer, is teaming up with Nedap, an RFID provider, to deploy the Nedap iD Cloud to boost inventory accuracy.

read now
India jeweler teams with Yantra on digital transformation

May 23, 2023

CaratLane, India's largest omnichannel jeweler, is partnering with Yantra, a management and business consulting firm, for a digital transformation that will…

read now
9 tips for avoiding in-store Wi-Fi woes

by Tim Tang — Business Technologist, Hughes

Wi-Fi affects everything within a store, from customer experience to employee engagement. When Wi-Fi coverage is weak, customers may struggle to make mobile…

read now
ShopRite, Fresh Grocer home to product sampling kiosks

May 22, 2023

Wakefern Food Corp., the nation's largest retailer-owned cooperative, is expanding its use of Freeosk's interactive multimedia sampling kiosks for turn-key…

read now
Circle K deploys ABB E-mobility fast EV chargers

May 19, 2023

Circle K, a convenience store chain, opened its latest EV charging site in Wytheville, Virginia, the first to be equipped with ABB E-mobility's U.S.

read now
Home Depot: Wage boost boosting customer satisfaction

May 18, 2023

The decision to spend $1 billion on additional wages and compensation is paying off for Home Depot when it comes to both customer satisfaction and worker…

read now
Woolworths, First Insight team on driving customer engagement

May 17, 2023

Woolworths, one of South Africa's biggest retailers, is teaming up with First Insight Inc., a retail tech platform provider, in a quest to drive customer…

read now
Retail workers want well-being support

May 15, 2023

A hefty number of retail employees, 80%, want more proactive well-being support from brands and a third of retail professionals report excessive stress and…

read now
Canadian retailer taps Fluent system for order fulfillment strategy

May 11, 2023

The Aldo Group, a Canadian multinational retailer, is deploying the Order Management System, from Fluent Commerce, in a quest to simply the direct-to-consumer…

read now
Rethinking the retail return

Why the overall retail return process could use an overhaul in 2023.

read now
Milan menswear retailer debuts virtual try-on

May 10, 2023

Larusmiani, a menswear store in Milan, Italy, has partnered with tech firm Zyler to provide virtual try-on to shoppers, in partnership with digital technology…

read now
Chatmeter Brings Advanced, Generative AI Features to its Brand Intelligence and Reputation Management Platform

Leader in brand intelligence for multi-location brands adds AI review response and social media post-generating capabilities to empower businesses to connect…

read now
Fort Worth Airport travel store drives convenience with checkout-free shopping

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fort Worth Magazine Travel Store improves both customer convenience and staff efficiency powered by Zippin's AI-enabled checkout-free technology.

read now
1-800-Flowers launches 'MomVerse' for Mother’s Day sentiment

May 9, 2023

Consumers needing help finding just the right words for Mother's Day now have MomVerse, a consumer experience powered by ChatGPT offered at 1-800-Flowers.com.

read now

Showing 581 - 600 of 3492



©2025 Networld Media Group, LLC. All rights reserved.
b'S1-NEW'