Prada Group deploying Oracle tech to elevate customer experience

June 15, 2023

Prada Group has deployed the Oracle Retail Xstore POS and Oracle Retail Customer Engagement Cloud Service as part of its strategy to boost the customer…

'Skimpflation’ reflects higher consumer cost challenge

June 13, 2023

Some retailers are resorting to "shrinkflation" and "skimpflation" to deal with inflation and conserve resources.

Consumers quicker to leave brands after negative experience

June 12, 2023

Consumers are quicker to leave a brand after having only two or three negative experiences and customers expect service and support to deliver the most…

Hughes Recognized for the Third Time in Gartner® Magic Quadrant™ for Managed Network Services

Gartner, the world’s leading IT and advisory company, named Hughes Network Systems, a Challenger in the 2022 Gartner® Magic Quadrant™ for Managed Network…

Hughes Introduces Active Power Edge, Showcases Suite of Managed Services at NRF 2023

New smart power distribution unit from Hughes complements the company’s robust managed services and digital signage portfolio

Retail ‘ghosting’ costing $2.4B in industry loss

June 8, 2023

The act of "ghosting" online customers, or silent snubbing, is costing the U.S. retail industry $2.4 billion each year.

Hughes Pioneers Self-Healing Capability that Improves Enterprise Wide Area Network Performance Using AI

The Hughes AIOps innovation targets WAN edge systems, such as routers, SD-WAN devices and firewalls, because a failure in those systems can be catastrophic for…

The changing retail landscape driving demand for convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technology improves and new retail locations emerge, so do opportunities for convenience retail services in environments that have not traditionally offered…

Neiman Marcus unveils corporate hub in Dallas

June 5, 2023

Neiman Marcus Group is debuting its corporate Dallas Hub which the retailer said is its next step in the "Make Life Extraordinary" for retail associates.

Remodeled Walmart boasts customer-centric features, mural

June 1, 2023

Customers visiting the Glenville, New York Walmart Supercenter store will discover some changes have been made as the store has undergone a remodel focused on…

Tanger Outlets taps Coniq to power customer personalization

May 31, 2023

Tanger Outlets is tapping Coniq, a loyalty platform provider, to drive enhancements that empower its diverse roster of retail partners to deliver personalized…

Walmart debuts high-tech market fulfillment center

May 30, 2023

Walmart has opened its first high-tech market fulfillment center in Arkansas, marking its second in the U.S.

Retailer inventory piles on the decline

May 30, 2023

The midway point of 2023 brings good news regarding the swelling and challenging merchandise inventory retailers have been grappling with for most of a year…

Target launches drive-up option for returns

May 26, 2023

Target has launched Returns with Drive Up, a free service where customers can return items without having to leave their vehicle.

Swedish retailer tops Nedap for RFID strategy

May 23, 2023

Lindex, a Swedish fashion retailer, is teaming up with Nedap, an RFID provider, to deploy the Nedap iD Cloud to boost inventory accuracy.

India jeweler teams with Yantra on digital transformation

May 23, 2023

CaratLane, India's largest omnichannel jeweler, is partnering with Yantra, a management and business consulting firm, for a digital transformation that will…

9 tips for avoiding in-store Wi-Fi woes

by Tim Tang — Business Technologist, Hughes

Wi-Fi affects everything within a store, from customer experience to employee engagement. When Wi-Fi coverage is weak, customers may struggle to make mobile…

ShopRite, Fresh Grocer home to product sampling kiosks

May 22, 2023

Wakefern Food Corp., the nation's largest retailer-owned cooperative, is expanding its use of Freeosk's interactive multimedia sampling kiosks for turn-key…

Circle K deploys ABB E-mobility fast EV chargers

May 19, 2023

Circle K, a convenience store chain, opened its latest EV charging site in Wytheville, Virginia, the first to be equipped with ABB E-mobility's U.S.

Home Depot: Wage boost boosting customer satisfaction

May 18, 2023

The decision to spend $1 billion on additional wages and compensation is paying off for Home Depot when it comes to both customer satisfaction and worker…