Norway debuts digitized car dealership

July 22, 2021

Harald A. Møller AS, Norway's largest car importer, has introduced a digital service station for dealerships from Sharebox AS with service check-in around the…

Costco keeping senior hours post pandemic

July 22, 2021

The special senior hours wholesaler Costco set up during the pandemic year will remain though they will be bit more limited.

Uber expands grocery market footprint

July 21, 2021

Uber Technologies Inc. is expanding its on-demand and scheduled grocery delivery, making service available in over 400 U.S. cities and towns, which more than…

Italian luxury retailer going hyper personal with customer experience

July 21, 2021

Missoni, an Italian luxury fashion retailer, is partnering with Tulip, a cloud-based retail mobile solution provider, to create hyper-personalized customer…

Savory Restaurant Fund leader talks creating loyal customers, raving fans

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…

What Can a Cash Recycler Do For Your Organization

Cash recyclers are able to accept, dispense, and secure cash that comes in and out of your business via daily transactions, there’s much more to them than that.

Presented by Burroughs, Inc.

Introduction to cash recyclers: Who, what, and why

CASH RECYCLERS CAN DO FAR MORE THAN YOU MAY THINK. No matter the size, scope, or reach of your business, the last thing your operations need is the added…

Presented by Burroughs, Inc.

ICX Association names award winners in interactive customer experience

by David Drain

The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…

Nayax buys tech startup Weezmo

July 16, 2021

Nayax Ltd., a cashless solution provider, announced today the acquisition of Weezmo, an Israel-based technology startup focused on connecting the online…

Domino's digital retail innovation leader on embracing change

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amber Gadsby, Domino's director of digital retail innovation, shared insight on how the pizza brand is continually driving innovation within the organization…

E-commerce can limit ability to connect with customers when it matters most — don’t let it

by Ankur Prasad

Ankur Prasad, director of product marketing at Facebook Messenger, believes it's time to rekindle the dying art of conversation.

Amazon embarks on huge veteran, military spouse hiring effort

July 14, 2021

Amazon aims to hire over 100,000 U.S. veterans and military spouses within the next three years.

Need to know your foot size? There's an iPhone app for that

July 14, 2021

The Xesto Fit is a 3D foot sizing iPhone app that can recommend shoe sizes across 150 brands.

3 ways to level up CX for the new era of retail

by John Hernandez

John Hernandez, EVP and GM for multicloud solutions at Genesys, shares three ways retailers can level up customer experiences for the next normal — the new era…

Why it's all about respect, consistency and communication in post-pandemic retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand and strategy expert Margot Bloomstein shares insight on what's happening now as retailers enter the post-pandemic realm and why it's so important…

Bed Bath & Beyond expands associate benefits

July 1, 2021

Retailer Bed Bath & Beyond Inc. is adding three benefit programs for associates including an associate relief fund.

More retailers offering chat to online customers

June 30, 2021

More than half of retail brands, 51%, are offering online chat as a customer service channel, up from 35% at the start of January, and more than a third of…

High-speed digital transformation at the grocery store

Pini Mindal, CEO and co-founder of Quicklizard, explains why in the coming decade, we will witness computer vision and other cutting-edge technologies become a…

American Rental, Podium team up to boost CX, transactions

June 24, 2021

American Rental is partnering with communications and payments platform Podium to boost customer transactions and customer experience.

CVS Health expands partnership with Cardtronics to offer surcharge-free ATMs

June 18, 2021

CVS Health, a diversified health services company, has expanded its partnership agreement with Cardtronics by enabling the Allpoint network of surcharge-free…