New Mexico DMV tests vehicle registration kiosks at 2 Albertsons

January 13, 2021

New Mexico's motor vehicle department has deployed self-service kiosks at two Albertsons locations in Albuquerque on a test basis that allows customers to…

Hudson to install Amazon self-checkout technology at Dallas airport

January 12, 2021

Hudson, a travel experience provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, has…

Home furnishing retailer drives efficiency, boosts customer experience

January 12, 2021

RC Willey Home Furnishing is improving efficiency and boosting the customer experience after swapping a legacy EDI system with ecUtopia, TrueCommerce's…

The power of unification: Video security & critical communications

by John Zidar — Regional Marketing Manager, North America, Motorola Solutions

John Zidar, senior VP, global enterprise and channels at Motorola Solutions, shares insight on why safety and security are a critical component of the retail…

Contactless ordering service launched at Chicago Midway Airport

January 11, 2021

If you're traveling to Chicago and get hungry, you're luck. The Chicago Department of Aviation along with Midway Partnership have launched, GoEatMDW, a mobile…

Frontline retail preparedness will go a long way in 2021

by JD Dillon — Chief Learning Architect, Axonify

JD Dillon, chief learning architect, atAxonify, explains why retailers need to make sure the frontline workforce is equipped with the right mix of tools and…

Ensuring customer satisfaction through AI

by Pat Shea — Editor, NetworldMedia

Artificial intelligence is getting lots of interest since the coronavirus pandemic hit. President and CEO of Rekor, Robert Berman, shares insight on a…

Luxury watch retailer creates virtual boutique experience

January 7, 2021

The Watches of Switzerland Group, a luxury watch retailer, now boasts a virtual boutique providing enhanced person service via Vee24 technology.

Albertsons introduces contactless pickup locker in Chicago

January 7, 2021

Albertsons Companies has installed an automated and contactless grocery PickUp kiosk on a pilot basis, according to a press release. The kiosk, located at one…

Crate and Barrel taps Glympse to boost curbside experience

January 5, 2021

Crate and Barrel is teaming up with Glympse, a day-of-service mobile communications platform, to boost curbside pickup.

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Farmstead expanding delivery to southern US

January 4, 2021

Online grocer Farmstead is expanding delivery service in the southern U.S., beginning with Nashville, Tennessee.

Drone delivery moves forward thanks to FAA action

January 4, 2021

The day of drone delivery is getting closer now that the Federal Aviation Administration is releasing rules that will allow drone activity at night and over…

How groceries of any size can boost growth beyond COVID-19

by Bagrat Safaryan

Bagrat Sataryan, CEO, Local Express, lists out several attributes grocery and supermarket retailers need to incorporate into the online presence to achieve…

Crate and Barrel teams with Glympse on curbside pickup, kiosks

December 28, 2020

Crate and Barrel, a specialty retailer, is offering its customers an enhanced curbside pickup experience leveraging Glympse's communication platform, a mobile…

FreedomPay teams with Kount on fraud prevention

December 24, 2020

FreedomPay, a commerce payments platform, has introduced an identity trust solution built into its data-driven commerce platform, according to a press release.

Tampa deploying smart city kiosks downtown

December 23, 2020

The Tampa Downtown Partnership will install about 30 digital informational kiosks from IKE Smart City of Columbus, Ohio to provide information on local…

Indiana meat producer teams with QuickCollect Solutions on automated grocery pickup

December 23, 2020

Munsee Meats, a Muncie, Indiana meat provider, will allow customers to pick up their orders placed through the company's website at an "Automated Farmers…

Redefining the Customer Experience in the New Retail World

Customer expectations in the new health- and safety-conscious retail world have changed. Meeting those expectations requires the right technology.