Quiktract launches mobile contract, payment app

March 15, 2019

Quiktract Inc. recently launched its mobile app on the App Store and Google Play. This app provides contracts and mobile payments for the person-to-person…

Indiana jail deploys video kiosks for visitors

March 15, 2019

The Allen County, Indiana Jail has introduced 10 kiosks equipped with video communication to allow visitors to communicate with inmates, allowing the jail to…

Self-serve kiosk offers another return option for retailers

March 13, 2019

Happy Returns is launching a self-service kiosk option that can handle both in-store and online retail returns.

Kohl's partnering with Planet Fitness

March 11, 2019

Kohl's is teaming up with Planet Fitness with the gym brand opening locations next to the retailer's stores.

Business enterprises slacking on mobile security, claims study

March 11, 2019

The latest Verizon Mobile Security Index reveals that nearly half, 48 percent, of enterprises are sacrificing security in order "to get the job done."

Target CEO: Earnings prove strategy is working; fulfillment is our friend

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Target CEO Brian Cornell said investments over the past two years are paying off, new small formats are being well received and its fulfillment approach is…

10 tips for creating amazing online retail customer experiences

Ben Nimmo, co-founder and CTO at Orlo, offers insight on how retail brands can create amazing online experiences for customers and inspire positive emotions…

Papa Gino's, D'Angelo Grilled Sandwiches tap Recurrency to boost guest connection

March 5, 2019

Papa Gino's and D'Angelo Grilled Sandwiches are using Mobivity Holdings Corp.'s personalization suite, Recurrency, to improve guest connections.

Walmart greeters will soon be waving goodbye

March 4, 2019

The familiar greeters at Walmart stores are being transformed into 'customer hosts,' who will do much more than welcome customers.

Digital transformation: The key to a truly engaged customer and workforce

Dan Power, U.K. regional manager at OneLogin, explains that as retailers harness the power of technology to deliver improved employee user engagement the…

The gap in every CX plan

In recent years, retail, foodservice, and hospitality brands have strived to improve the customer experience....

Crate and Barrel teams up with Handy for décor assembly, installation services

February 25, 2019

Crate and Barrel is partnering with Handy to provide customers furniture assembly and home décor installation services.

Walmart, Deliv delivery partnership ends

February 25, 2019

Walmart now has one less delivery partnership after ending its partnership with Deliv for same-day grocery delivery.

Walmart's Jet City Grocery teams with Fulton Fish Market on delivery

February 22, 2019

Vend taps Epson printer for retail POS

February 20, 2019

Vend, a cloud-based POS and retail management software provider, has adopted the Epson TM-m30 compact receipt printer to help retail clients deploy more…

Being put on hold is top consumer customer service gripe

February 15, 2019

The most annoying aspect of customer service for the consumer is the act of being put on hold, according to a Clutch survey.

Soho retailer entices Valentine’s Day shoppers with jewelry kiosk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Marla Aaron, a jewelry designer, developed a vending kiosk to sell jewelry, which has generated interest in a museum, a hotel garden and now a women's…

Kroger debuts mobile pay app, rewards debit card

February 13, 2019

Kroger is officially announcing Kroger Pay, a smartphone app that combines loyalty card and payment information and will speed checkout at the point of sale.

Introducing the Audrey POS Solution

PartnerTech introduces an all-in-one POS Solution, the Audrey A5.

Consumer expectations growing at a healthy clip, reveals study

February 12, 2019

Retailers shouldn't expect consumer expectations to decline any time soon, if at all, as a Brand Keys report reveals expectations are growing an average of 2…