Love Ellen? So does Walmart

August 24, 2018

Walmart will launch a women's fashion line in partnership with talk show maven Ellen DeGeneres.

Avoid becoming Toys R Us: Make mobile-first discovery the retail experience

Andrew Blachman, COO of Tophatter, muses on the fate of Toys R Us and the lessons retailers should learn from -- especially as it relates to mobile retail.

Target enjoys strongest sales growth since 2005

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The 6.5 percent same-store sales spike in the latest quarter is the retailer's biggest growth in 13 years. Strong store traffic was cited as the main driver…

Convergence of the retail kind: The human touch

Sarah Tarraf, director, customer experience at Gongos, Inc., explains how Integrating digital strategies with all the humanistic qualities of the in-store…

Franchise leaders share secrets of success and where customer experience plays in

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Franchise leaders from ClimbZone, Fiorentino, PrimoHoagies and PJ's Coffee offer up tips for emerging franchisors and future franchisees.

How retailers can move at the speed of innovation with microservices

Jamus Driscoll, CEO, Moltin, explains why retailers with an agenda of speed and innovation should consider augmenting their commerce platform with…

Are your customers' experiences profoundly remarkable?

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Chip Bell explains why the emotional connection in the customer experience game is a mere table stake, not an extra or a value-add. It is the rule, not the…

Maximize retail sales by avoiding back-to-school syndrome

John Larson, senior partner at John Larson & Company, shares how retailers can "play it smart" and take advantage of the back-to-school shopping season while…

Australia footwear chain offers same-day delivery

August 13, 2018

Accent Group, which operates 350 Australian-based footwear stores, is deploying same-day delivery.

3 tips to make sure your CX doesn't take a summer break

Lisa van Kesteren, CEO and Founder of SeeLevel HX, offers retailers three steps to take to ensure that the customer experience remains steadfast for each and…

Amazon, Walmart not making strong emotional connection with consumers

August 9, 2018

A report listing out the top 50 U.S. brands ranked by emotional connection reveals no leading retailer in the top five or even the top 10.

Kagan: Kroger change wave keeps up with Amazon Whole Foods

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan examines trends and technologies coming to play in the retail grocery segment.

Going to the mall? Prime parking may cost you

August 3, 2018

One of the most irritating aspects of shopping at the mall may soon be eliminated, but there will be a price to pay.

The death of retail or a retail renaissance: Which is it?

Funda Denizhan, consultant manager, Valtech Sweden, provides insight on the retail renaissance and the success factors driving it.

Guess? delivers Alipay mobile payments to retail stores

July 30, 2018

Guess? Inc., a global lifestyle brand and retailer, is partnering with Alipay to enable Chinese travelers visiting the U.S. to pay with the Alipay app when…

Mvix debuts digital signage network at Western Michigan University

July 30, 2018

Western Michigan University, based in Kalamazoo, Michigan, selected Mvix to deploy a digital signage network at the school. The network consists of 30 displays…

Georgia county deploys water, sewer bill payment kiosk

July 27, 2018

North Fulton, Georgia, residents can now pay county water and sewer bills at a payment kiosk and walk-up window at the Fulton County Customer Service Center at…

North Dakota launches self-serve vehicle registration renewal kiosk

July 27, 2018

Drivers in Williston, North Dakota can renew vehicle registrations and license plate tabs at a self-serve kiosk installed by the North Dakota Department of…

The Power of VEN-U Sensors

Restaurants, Warehouses, Tech Firms and other businesses can benefit from a 24/7 remote monitoring solution.

How email can help retailers stay customer focused

Will Devlin, senior director of marketing for MessageGears, offers up three ways retail marketing leaders can tap email to drive growth.