Whole Foods debuts one-hour pickup option

October 29, 2020

Whole Foods is delivering a faster pickup option for its customers.

Uber drives into NYC grocery territory

October 29, 2020

The latest grocery delivery service in New York City has a familiar name: Uber.

Retailers warm to pickup lockers during pandemic

October 16, 2020

Eighty-three percent of retailers using automated pick-up locker solutions cite improved efficiency, according to a survey by Package Concierge, a provider of…

Amazon Prime Day 2020 a huge boon for SMB retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's marketplace saw stupendous sales activity during its annual two-day Prime Day event, with small retailers enjoying a 60% boost compared to last year's…

Online grocer enhances delivery with in-house AI-powered technology

October 13, 2020

Farmstead, a Bay Area, California online grocer, is providing faster delivery to its customers, with a free under two hour delivery within a 50-mile radius.

Consumers love for digital, mobile experiences here to stay

October 2, 2020

Shoppers will continue embracing digital and mobile retail experiences even once the coronavirus pandemic is a memory.

Curbside pick-up gains favor with shoppers, reveals study

October 2, 2020

The ability to pick up orders curbside is getting more popular as 85% of consumers have increased use of the pick-up option and 79% view contactless store…

Walmart membership program grabbing consumer interest

September 16, 2020

Just under half of consumers that shop online at least once a week are somewhat or very likely inclined to join Walmart's membership program, Walmart+, which…

Walmart teams with drone service player for health, wellness item delivery

September 15, 2020

Walmart is partnering with drone delivery service Zipline to provide on-demand health and wellness product deliveries.

FAA certificate advances Amazon drone delivery

September 1, 2020

That next Amazon package may arrive from the sky as the Federal Aviation Administration is issuing Amazon a certificate of approval for the retailer's Prime…

Walmart debuts membership service in battle against Amazon

September 1, 2020

Walmart is officially launching its own 'Prime' membership service, called Walmart+ at a fee of $98 a year — $21 less than Amazon's popular Prime membership.

Target sales zoom, hitting all-time high

August 20, 2020

Target beat every analyst prediction regarding its latest quarterly earnings with its online business experiencing robust growth to the tune of 700%.

Curbside pickup is here to stay so it's time to make it work better

by Brian Donnelly — Marketing Director, LivePerson

Brian Donnelly, marketing director at LivePerson, shares that winning retailers will be those which offer consumers a seamless, convenient curbside pickup…

Walmart, Instacart team on delivery partnership

August 13, 2020

Walmart and Instacart are teaming up on a pilot delivery strategy to provide same-day grocery delivery in the U.S..

Amazon coming to an empty Sears near you

August 11, 2020

Amazon is reportedly mulling moving into vacant mall store locations, including shuttered Sears and JCPenney sites to open up additional fulfillment centers.

DoorDash launches DashMart stores nationwide

August 7, 2020

Delivery player, DoorDash, is debuting DashMart stores, a convenience mart delivering household and local restaurant fare to customers' doorsteps.

Amazon launching robotic delivery to Tennessee

July 23, 2020

Amazon is deploying contactless delivery service to Atlanta and Franklin Tennessee via its Amazon Scout, an electric autonomous mobile robot.

Hawaii 7-Eleven taps Vroom for online, home delivery

July 3, 2020

7-Eleven Hawaii is partnering with Vroom Delivery to offer home and online delivery to customers.

Consumers want social distancing services, reveals research

July 3, 2020

American shoppers want and expect social distancing services such as curbside pickup, local delivery and contactless payments given the ongoing COVID-1…

Square launches on demand delivery for online merchants

June 29, 2020