Walmart debuts membership service in battle against Amazon

September 1, 2020

Walmart is officially launching its own 'Prime' membership service, called Walmart+ at a fee of $98 a year — $21 less than Amazon's popular Prime membership.

Target sales zoom, hitting all-time high

August 20, 2020

Target beat every analyst prediction regarding its latest quarterly earnings with its online business experiencing robust growth to the tune of 700%.

Curbside pickup is here to stay so it's time to make it work better

by Brian Donnelly — Marketing Director, LivePerson

Brian Donnelly, marketing director at LivePerson, shares that winning retailers will be those which offer consumers a seamless, convenient curbside pickup…

Walmart, Instacart team on delivery partnership

August 13, 2020

Walmart and Instacart are teaming up on a pilot delivery strategy to provide same-day grocery delivery in the U.S..

Amazon coming to an empty Sears near you

August 11, 2020

Amazon is reportedly mulling moving into vacant mall store locations, including shuttered Sears and JCPenney sites to open up additional fulfillment centers.

DoorDash launches DashMart stores nationwide

August 7, 2020

Delivery player, DoorDash, is debuting DashMart stores, a convenience mart delivering household and local restaurant fare to customers' doorsteps.

Amazon launching robotic delivery to Tennessee

July 23, 2020

Amazon is deploying contactless delivery service to Atlanta and Franklin Tennessee via its Amazon Scout, an electric autonomous mobile robot.

Hawaii 7-Eleven taps Vroom for online, home delivery

July 3, 2020

7-Eleven Hawaii is partnering with Vroom Delivery to offer home and online delivery to customers.

Consumers want social distancing services, reveals research

July 3, 2020

American shoppers want and expect social distancing services such as curbside pickup, local delivery and contactless payments given the ongoing COVID-1…

Square launches on demand delivery for online merchants

June 29, 2020

Instacart, C&S Wholesale Grocers team up online, same-day delivery

June 9, 2020

C&S Wholesale Grovcers, Inc., the biggest grocery supplier in the U.S., is partnering with online grocery delivery service Instacart to provide e-commerce…

Citizen protests force Amazon to close hubs, Target to shutter stores

June 1, 2020

Protest demonstrations regarding the recent death of George Floyd, who died while being arrested by police in Minnesota, prompted Amazon to close hubs in…

Big adapting ahead for retailers striving to succeed in post-COVID-19

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

COVID-19 is transforming retail in unprecedented fashion and moving forward the customer experience will be transformed as well. Keith Jelinek, managing…

BOPIS gains steam in wake of COVID-19 pandemic

April 30, 2020

Consumers are increasingly more likely to use buy online and pick-up in-store services as the COVID-19 pandemic continues in the U.S.

Social distancing drives change in consumer spend

April 30, 2020

Social distancing is hurting the consumer wallet as a WalletHub study revealed that 58 million Americans were spending more while following stay-at-home…

Uber rolls out on-demand delivery of packages, medicine in reponse to COVID-19

April 20, 2020

Uber, after weeks of transporting healthcare workers, PPE and meals in response to the COVID-19 pandemic, has launched Uber Direct and Uber Connect, two…

Michael's deploys contactless same-day delivery in wake of COVID-19

April 20, 2020

Arts and crafts retailer Michael's is offering contactless same-day delivery options at select store locations and the strategy goes way behind just expanding…

Amazon hiring on once again to handle pandemic's online shopping surge

April 14, 2020

The online shopping surge due to the ongoing COVID-19 pandemic is driving Amazon to hire on another 75,000 employees less than a month after it announced it…

Amazon suspends shipping non-Amazon goods

April 10, 2020

The continuing coronavirus pandemic, which has disrupted supply chains around the world, is prompting Amazon to temporarily suspend shipping of non-Amazon…

Office Depot launches same-day delivery

April 3, 2020

Office Depot Inc. is offering same-day delivery from about 1,100 Office /Depot and OfficeMax locations.