Six commandments for retailers to survive

The former executive vice president of Men's Wearhouse shares wisdom needed to make it through the coming months.

Wincor World focuses on service, automated checkout

by Tracy Kitten — Editor, AMC

Wincor Nixdorf says its latest innovations are enhancing the shopping experience for both retailers and consumers.

Move over TJX: Heartland data breach may be biggest yet

With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.

NRF: Stu Armstrong on in-store digital media

At retail Big Show, the president of the Digital Signage Association delivered 11 reasons to deploy in-store media.

NRF: Outgoing Wal-Mart CEO stresses opportunity

by James Bickers — Editor, Networld Alliance

H. Lee Scott, Jr. emphasizes an upcoming period of opportunity for both the nation and the retail industry.

Shoppers willing to pay more for products they can touch

A new study suggests that consumer desire for a product is intensified at the moment of first contact.

Store traffic reporting - are new tools needed?

Commentator Judy Hopelain says retail traffic numbers are conflicting, and possibly part of a "massive undercount."

Photo gallery: The retail windows of Christmas 2008

by James Bickers — Editor, Networld Alliance

The retail window display is a fixture of holiday merchandising, and nobody does it better than New York City.

Five ways to reduce product returns

When customers return products, look to the source to find out why and put a stop to it.

Consumer desire driving green retail IT

Shoppers increasingly value transparency, sustainability when making buying decisions.

Marketing show heavy on innovation

by James Bickers — Editor, Networld Alliance

Fresh ideas from the In-Store Marketing Expo in Las Vegas.

The cautionary lessons of Circuit City

by James Bickers — Editor, Networld Alliance

A reminder of the importance of great employees.

Targeting attractive segments in tough times

Many shoppers are going "full spend ahead" despite the economy.

Balancing the needs of customers, investors

Rigorous inventory control can keep both parties satisfied.

Do customers want to haggle?

Is the "garage sale interaction" appealing to today's shopper?

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

PCI standard v1.2 clarifies rules

Latest version is tougher on malware, easier on firewalls.

Hackers 'are picking on the small guys'

by James Bickers — Editor, Networld Alliance

New research into recent card breach incidents may surprise merchants.

Customer-centric planning

Retailers must look at touchpoints from the shopper's point of view.