E-commerce News & Media

Amazon nemesis strives for funding to avoid being broke as 2016 dawns

November 10, 2015

Jet.com hopes to pull in $550 million investment to keep the lights on.

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Macy's, Target opening late Thanksgiving Day

November 10, 2015

Retailers are taking various stances in regards to opening stores, online and offline, on Thanksgiving.

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Walmart: We’re going to make shopping easier than ever

November 3, 2015

Retailer expects a huge wave of mobile devices hitting its online store this season.

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Amazon kicks off Black Friday weeks ahead of top shopping day

November 2, 2015

Amazon is setting its own Black Friday season, by kicking off holiday deals as November arrives.

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ICX Symposium: The customer experience is about technology + emotion

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not…

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Sears launches service melding online shopping with in-store expertise

October 27, 2015

Online consumers seeking home appliance insight can now easily connect with knowledgeable associates with in-store appointment service.

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Consumers will spend more holiday shopping online and spend more money this year

October 26, 2015

This holiday season consumer will be shopping online more than last year and spending more than in 2014.

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Study: Millennial males are most active online wine shopper

October 22, 2015

What's most surprising is that the top online wine shopper demographic is also the most active brick-and-mortar wine consumer as well.

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Amazon expands free Prime same-day delivery into Chicago, Orlando

October 21, 2015

Amazon will now be serving up free same-day delivery into more than 750 cities and towns.

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FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Mobile is the most effective way to serve the millennial segment.

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Poor inventory control equates to shopper disappointment, lost sales for retailers

October 12, 2015

A whopping 81 percent of consumers experienced an "out-of-stock" experience in the past 12 months, resulting in lost sales for retailers and lots of…

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Holiday shoppers not so confident in Black Friday sales, shopping early this year

October 12, 2015

Consumers are holiday shopping earlier than ever and aren’t banking on Black Friday and Cyber Monday for making bulk purchases.

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Jet jettisons membership fee citing bigger than expected sales

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Jet.com drops membership fee just as initial free three-month subscription time frame comes to a close.

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Why technology collaboration, integration are key for online retail success

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

There's robust growth predicted for the holiday online retail season but capitalizing isn't a sure thing. An expert offers up insight on what retailers need to…

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5 'don’ts' and 1 ‘do’ for making the customer experience rich and robust

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Simple, common sense strategies in communicating with shoppers can prove rewarding for businesses and consumers.

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Study: Consumer loyalty is a pretty fickle thing

October 2, 2015

Consumers will jump ship for better security, convenient payment options and alluring discounts.

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Kohl’s propels omnichannel, digital strategy to make shopping easier than ever

September 29, 2015

Kohl’s is launching a slew of omnichannel and digital strategies aimed at making shopping online and at its brick-and-mortar location easier than ever.

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