E-commerce News & Media
Under Armour earnings healthy thanks to e-commerce activity
August 3, 2020
Under Armour's second-quarter earnings reveal momentum thanks to e-commerce activity, but the athletic apparel seller projects a revenue dip ahead, ranging…
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Walmart trimming corporate jobs as part of omnichannel strategy
August 3, 2020
Walmart is reportedly slicing corporate jobs as part of its quest to merge its online and physical businesses and become a stronger omnichannel retailer.
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CVS integrates PayPal, Venmo tech into checkout experience
July 31, 2020
CVS Pharmacy is integrating PayPal and Venmo QR code payment technology into its payment operations to provide customers a touch-free contactless option.
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Kohl's latest retailer to close stores on Thanksgiving
July 30, 2020
Kohl's is closing its stores Thanksgiving Day for both safety and convenience reasons, according to a company blog post.
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AR, AI gain ground in post-COVID retail marketing strategies
July 28, 2020
The COVID-19 pandemic is changing retail marketing strategies with more spend taking place on augmented reality, artificial intelligence and messaging in the…
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How leaders in e-commerce deliver exceptional customer experience
by Megan Higgins — VP and GM, eCommerce and Marketplaces, Avalara
Megan Higgins, VP and GM, e-commerce and marketplaces, Avalara, shares that when it comes to expectations, consumers will continue to raise the bar, creating a…
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Traditional vs. frictionless payments: Will customers trade security for convenience?
by Pat Shea — Editor, Networld Media
Since the start of the COVID-19 pandemic, many consumers, especially those who never shopped online before, turned to online payments out of necessity for…
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Online stationery retailer taps Kameleoon to boost visitor experience
July 23, 2020
Papier, an online stationery e-commerce store, is deploying Kameleoon technology to enhance the online customer experience and to be more nimble to react to…
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Watch out, Amazon. Walmart is back in the game, thanks to Shopify
Tim Breslin, CTO of O3 World, shares his insight on the Walmart/Shopify partnership and how it will help Walmart stay competitive with Amazon.
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Amazon Prime Day may happen in October
July 21, 2020
The coronavirus pandemic is prompting Amazon to once again reschedule its annual Prime Day shopping event.
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Retailers struggling with inventory stock, profitability challenges
July 20, 2020
The average order value from U.S. online purchases has dropped to its lowest level since the coronavirus pandemic hit at the end of March and it's having a big…
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Why retailers should focus on selling, let experts do the securing
Christos Kalantzis, senior vice president of technology at SecurityScorecard, explains why retailers striving to protect customer digital safety and brand…
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Payments in retail: The importance of creating integrated solutions amid COVID-19
Rich Aberman, co-founder and chief product officer, Integrated Banking at WePay, maps out the many innovative payment options and systems retailers can tap and…
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ACI Worldwide says global e-commerce up 28% in June
July 14, 2020
Global e-commerce sales rose 28% in June, according to ACI Worldwide, marking the largest year-over-year increase since the beginning of the COVID-19 outbreak.
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4 ways loyalty programs can drive digital engagement
These days, if retailers aren’t leveraging loyalty programs to connect with their hard-won customers, they’re missing out on opportunities to boost much-needed…
Presented by RetailCustomerExperience.com
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Capgemini digital retail leader shares dos, don'ts and workforce management tips
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Rich Minns, digital customer experience sector lead at Capgemini, shares his insight and expertise on how retailers should tackle the all critical customer…
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Online consumer behavior differs among generations
July 10, 2020
Online shopping during the ongoing coronavirus pandemic reveals different shopping behaviors by different generations of consumers, according to a PFS and…
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Grocers online business model needs work, reveals report
July 9, 2020
The COVID-19 pandemic is pushing greater numbers of consumers to online grocery shopping and grocers need to improve the e-commerce channel experience…
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Pier 1 lives on online
July 9, 2020
While a bankruptcy action is shuttering physical store locations for Pier 1, the retail brand will keep an online presence after selling the rights to its…
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Walmart prepping Amazon-like membership strategy
July 8, 2020
Walmart is reportedly getting its own subscription service, called Walmart+, ready for launch and it's being viewed as a direct competitor service to Amazon's…
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