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E-commerce News & Media

Online retail growth in U.S. hits a new low point

August 17, 2020

Online retail growth, in the U.S. has hit its lowest level since the start of the COVID-19 pandemic, early April, according to Emarsys data.

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Walmart, Instacart team on delivery partnership

August 13, 2020

Walmart and Instacart are teaming up on a pilot delivery strategy to provide same-day grocery delivery in the U.S..

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Macy's expands Style Crew ambassador program

August 12, 2020

Macy's is expanding its Style Crew ambassador program to fashionistas across the U.S.

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Softtek launches digital sales services for retail sector

August 11, 2020

Softtek announced the launch of its digital sales services to help retail organizations optimize the sales cycle, deliver an optimal customer experience and…

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Brick-and-mortar retail alive and well: Cohesive omnichannel strategies a must for success in post-COVID-19 world

by Jed Danbury — VP Sales, Computop

Jed Danbury, vice president, Computop, explains why retailers striving to develop a true omnichannel approach must bolster and support physical stores. And…

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Amazon coming to an empty Sears near you

August 11, 2020

Amazon is reportedly mulling moving into vacant mall store locations, including shuttered Sears and JCPenney sites to open up additional fulfillment centers.

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Navigating the new retail experience: Operating at scale

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains that as customer experience expectations have leapt forward nearly four years in the past three…

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Hair care specialists tap e-commerce/self-service retail synergy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Three years after launching their e-commerce business, this entrepreneurial couple began placing vending machines to make their products available to people in…

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Under Armour earnings healthy thanks to e-commerce activity

August 3, 2020

Under Armour's second-quarter earnings reveal momentum thanks to e-commerce activity, but the athletic apparel seller projects a revenue dip ahead, ranging…

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Walmart trimming corporate jobs as part of omnichannel strategy

August 3, 2020

Walmart is reportedly slicing corporate jobs as part of its quest to merge its online and physical businesses and become a stronger omnichannel retailer.

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CVS integrates PayPal, Venmo tech into checkout experience

July 31, 2020

CVS Pharmacy is integrating PayPal and Venmo QR code payment technology into its payment operations to provide customers a touch-free contactless option.

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Kohl's latest retailer to close stores on Thanksgiving

July 30, 2020

Kohl's is closing its stores Thanksgiving Day for both safety and convenience reasons, according to a company blog post.

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AR, AI gain ground in post-COVID retail marketing strategies

July 28, 2020

The COVID-19 pandemic is changing retail marketing strategies with more spend taking place on augmented reality, artificial intelligence and messaging in the…

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How leaders in e-commerce deliver exceptional customer experience

by Megan Higgins — VP and GM, eCommerce and Marketplaces, Avalara

Megan Higgins, VP and GM, e-commerce and marketplaces, Avalara, shares that when it comes to expectations, consumers will continue to raise the bar, creating a…

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Traditional vs. frictionless payments: Will customers trade security for convenience?

by Pat Shea — Editor, Networld Media

Since the start of the COVID-19 pandemic, many consumers, especially those who never shopped online before, turned to online payments out of necessity for…

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Online stationery retailer taps Kameleoon to boost visitor experience

July 23, 2020

Papier, an online stationery e-commerce store, is deploying Kameleoon technology to enhance the online customer experience and to be more nimble to react to…

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Watch out, Amazon. Walmart is back in the game, thanks to Shopify

by Timothy Breslin

Tim Breslin, CTO of O3 World, shares his insight on the Walmart/Shopify partnership and how it will help Walmart stay competitive with Amazon.

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Amazon Prime Day may happen in October

July 21, 2020

The coronavirus pandemic is prompting Amazon to once again reschedule its annual Prime Day shopping event.

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Retailers struggling with inventory stock, profitability challenges

July 20, 2020

The average order value from U.S. online purchases has dropped to its lowest level since the coronavirus pandemic hit at the end of March and it's having a big…

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Why retailers should focus on selling, let experts do the securing

by Christos Kalantzis

Christos Kalantzis, senior vice president of technology at SecurityScorecard, explains why retailers striving to protect customer digital safety and brand…

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