E-commerce News & Media
Why retailers must get creative with BOPIS to link physical, digital customer experiences
by DeAnn Campbell — Chief Strategy Officer, Hoobil8
DeAnn Campbell, who heads up retail strategy and insights at Harbor Retail, explains why as shopping patterns evolve and a broader range of customers become…
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Cyber Monday will beat Black Friday, reveals survey
November 6, 2020
When it comes to the busiest shopping day of the holiday season, one study claims the winner will be Cyber Monday, the Monday following Black Friday, and…
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To stem tide of e-commerce returns retailers need 3D, AR
by Rob Weaver
Rob Weaver, chief revenue officer for Vertebrae, offers insight on why more retailers than ever are turning to immersive commerce experiences that use…
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New 'reality' for grocer segment: online shopping, deeper shopper expectations
November 4, 2020
The three top new realities facing the grocery industry are online orders, a larger customer base and increasing shopper expectations regarding grocery…
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Visa aims to curtail fraud for merchants, consumers
by Pat Shea — Editor, NetworldMedia
Fraud is a challenge retailers and consumers regularly battle. Mike Lemberger, senior vice president and regional risk officer for Visa, North America…
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Holiday spend this year likely will dip a bit
October 30, 2020
Consumers aren't likely to spend more this holiday season compared to 2019 and much of the reason is due to the ongoing COVID-19 pandemic and rocky economic…
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Holiday consumer behavior will be different this year, reveals study
October 30, 2020
Consumers will spend with caution, spend more on at-home holiday celebrations and spend more than half the gift budget via e-commerce.
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How digital gifting led Dover Saddlery to an e-commerce victory
by Dana Springfield — Vice President of Marketing, Dover Saddlery
Dana Springfield, VP of marketing at Dover Saddlery, shares how the retailer's pivot in the arrival of the pandemic led to a robust and winning sales formula…
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Macy's leads in apparel digital maturity, reveals study
October 28, 2020
When it comes to digital maturity among apparel retailers, Macy's is at the top of the list, according to Incisiv's first annual Apparel Digital Maturing…
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KFC's fire log available at Walmart this holiday season
October 26, 2020
For those who love the smell of fried chicken coming from a fire pit or fireplace, it's time to hit Walmart.
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Earlier holiday shopping will result in more spend, claims research
October 20, 2020
Consumers are shopping for holiday gifts earlier than ever and a Savings.com survey predicts the activity will lead to the biggest and longest holiday sales…
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Holiday shopping during a pandemic: Trends and transitions
by Audwin Cash — SVP, Atrius Enterprise Solutions
Audwin Cash, SVP enterprise solutions, Atrius, Acuity Brands, explains why consumers, while emphatically embracing online retail, also want a comprehensive…
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Big consumer behavior shifts in holiday shopping this year
October 16, 2020
Consumers will be taking a more considered approach toward Black Friday and the Christmas holiday spend though 20% of U.S. shoppers plan to spend more given a…
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Research offers peek at online shopper behavior
October 16, 2020
While consumers are big on discounts and deals they're also still big on having a satisfactory online experience and aren't willing to put up with slow loading…
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Amazon Prime Day 2020 a huge boon for SMB retailers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's marketplace saw stupendous sales activity during its annual two-day Prime Day event, with small retailers enjoying a 60% boost compared to last year's…
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Tech transformation of retail in the time of COVID-19
Retail continues to move online and COVID-19 is limiting physical space. Michele Dupre, group vice president at Verizon Business, answers the question “Why…
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Fashion, pet, auction sites likely targets for Amazon Prime Day marketing
October 12, 2020
Amazon's annual mega sale, Prime Day, will likely target specific competitor e-commerce retailers, according to a JPMorgan analyst.
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Walmart hiring on seasonal help
October 5, 2020
For the first time since 2015 Walmart is hiring on a massive force, 20,000 seasonal workers, for its fulfillment centers in order to handle the upcoming…
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Online grocery sales will hit $250B in five years, claims report
October 5, 2020
Online grocery sales will account for 21.5% of total grocery sales by 2025, reflecting a value of $250 billion.
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Amazon not the only retailer holding big sales in October
September 30, 2020
Amazon's Prime Day sales extravaganza, taking place Oct 13-14, now has some strong competition for luring shoppers.
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