E-commerce News & Media
To boost the customer experience increase departmental collaboration
by Joe Schultz — Vice President of Sales, Harbor Industries
Joe Schultz, vice president of sales at Harbor Retail, explains why to be successful retailers need to build a sense of collaboration and camaraderie and…
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Walmart launches marketplace with Shopify partnership
June 15, 2020
Walmart and Shopify are partnering on the retailer's newest selling platform called Walmart Marketplace.
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Fashion group reports big loss due to coronavirus pandemic
June 10, 2020
Inditex, the biggest fashion group in the world, is reporting a $465 million net loss for February through April and the COVID-19 pandemic is the big reason…
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Instacart, C&S Wholesale Grocers team up online, same-day delivery
June 9, 2020
C&S Wholesale Grovcers, Inc., the biggest grocery supplier in the U.S., is partnering with online grocery delivery service Instacart to provide e-commerce…
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E-commerce sales spiked big in May
June 8, 2020
May brought an 81% increase in retail e-commerce sales and several segments benefited from triple-digit year-on-year growth.
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Citizen protests force Amazon to close hubs, Target to shutter stores
June 1, 2020
Protest demonstrations regarding the recent death of George Floyd, who died while being arrested by police in Minnesota, prompted Amazon to close hubs in…
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Following COVID-19: How coronavirus pandemic is impacting retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.
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Navigating COVID-19: Retail coming back strong, new challenges ahead
In this week's HP-sponsored podcast on how COVID-19 is impacting retail, Retail Customer Experience contributing podcast host Bradley Cooper shares insight…
Presented by HP Inc.
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The long-term impact COVID-19 will have on attitudes toward e-commerce
Richard Piper, business development director at Webloyalty, shares how retailers, in the wake of COVID-19, has a big task ahead: thinking about the long-term…
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5 things retailers can do to stay competitive in the ever-changing world of retail
by Maria Topken
Maria Topken, vice president, client leadership, at Brandience, shares five strategic steps retailers should take to stay competitive and why retailers should…
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Why retailers should embrace augmented reality in the wake of COVID-19
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Vertebrae Founder and CEO Vince Cacace shares insight on why and how retailers, battling through the coronavirus pandemic sales environment, should put AR at…
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Import decline ahead as economic recovery is 'gradual,' says NRF
May 19, 2020
Import activity will weather a double-digit dip this spring and summer, thanks to the COVID-19 pandemic that shuttered China factories and retail stores in the…
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Retail employee engagement and COVID-19: Getting back to work
by Liz Cichowski — President, Learning Means Business, Inc.
Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc. explains why retailers, which are busy optimizing…
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5 ways physical retail can drive revenue, add value in an era of e-commerce
by Marc Grens — Co-Founder and President, DigitalMint
If brick-and-mortar stores adjust to these new times and all the technology that comes with it, they will see that they might not only continue to do well but…
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5 quick e-commerce changes retailers should make now
by Rob Weaver
Rob Weaver, chief revenue officer at Vertebrae, explains why retailers must focus on engaging shoppers and boosting purchase confidence in recovering from…
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Where are chatbots heading in 2020? Everywhere
by Priya Iyer
Priya Iyer, chairman and CEO, Vee24, shares insight on where chatbots fit into the customer experience and why the technology is becoming a critical piece of…
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COVID-19 re-openings bring sales growth
May 14, 2020
Retailers opening after months of being shuttered are seeing local sales growth, especially in Florida and Texas.
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Many challenges ahead in retail recovery from COVID-19 pandemic
May 14, 2020
While retail sales in the last week of April didn't decline, the first time since early March, recovery from the COVID-19 pandemic will be slow, according to…
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Stimulus funds stimulate online retail spend
May 13, 2020
The U.S. stimulus funds to residents is driving a "huge rise" in online retail spending, especially when it comes to home and leisure.
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COVID-19 pushing consumers toward mobile banking, online shopping
May 13, 2020
The COVID-19 pandemic is driving U.S. consumers toward mobile banking and digital payments, according to a study by payments firm FIS.
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