Google will open physical retail stores by year's end

February 18, 2013

According to an "extremely reliable source," 9to5google.com confirmed suspicions that Google plans to open physical retail stores by the end of the year, just…

Commentary: Omnichannel meets in-store merchandising

A Frank Mayer exec discusses how in-store merchandising can bridge the gap between online and in-store shopping.

Tesco digital pilot brings online experience to in-store shopping

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Insight from Cisco helps Tesco 'catch and keep' digital shoppers.

Article: With in-store and online offerings, its okay to be different

February 13, 2013

With the rise of omnichannel, a retailer must reformulate in order to integrate all of its shopping channels. Part of this undertaking includes finding the…

Social media not significant sales driver, study finds

February 6, 2013

While digital technology continues to reshape the way companies and consumers interact, social media is not replacing the in-store shopping experience…

Retailers miss out on revenue with dead Pinterest links

February 4, 2013

Although it is often hailed as the ideal social network for commerce, Pinterest poses problems for retailers with disconnected marketing and e-commerce…

Facebook offers gift cards, moves closer to retail market

February 1, 2013

Facebook took another step into the retail market yesterday with the introduction of gift cards that consumers can use at Target and a handful of other…

French made: Tax on personal data could cause dust up

by Bryan Pearson — President, LoyaltyOne

If there is one thing the French government is not laissez-faire about these days, it is taxes. But its recent proposal to attach tariffs to personal…

Voto app brings democracy to shopping

January 29, 2013

Retailers looking for a tool to boost customer engagement have a new mobile application to add to their array of choices. The iPad kiosk company ArmorActive…

Amazon Fresh expanding to more ZIP codes

January 28, 2013

Doorstep delivery of supermarket groceries could soon be available in more neighborhoods. Internet giant Amazon.com launched the grocery delivery service…

New Amazon fulfillment center brings hundreds of jobs to Cali town

January 23, 2013

Amazon announced yesterday plans to open a new 1 million-square-foot, state-of-the-art fulfillment center in Tracy, Calif., creating hundreds of full-time jobs…

Target's price matching: Revolutionary or redundant?

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Deciding whether to match online prices with brick-and-mortar benefits is a growing retail conundrum.

M-commerce still small as retailers focus on the basics

January 21, 2013

A new report by Forrester Research for trade group Shop.org shows that smartphones generated only a small portion of online sales last year — about $5 billion…

IBM collaborates with jewelry chains for multichannel redesign

January 18, 2013

IBM and Signet Jewelers Ltd. recently announced a collaboration on an e-commerce strategy and digital marketing redesign for Signet's national U.S. store…

Study: Luxury brands have more mobile shoppers, less satisfaction

January 17, 2013

Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail…

Survey: Retailers seek to master omnichannel in 2013

January 14, 2013

The rise of the connected shopper is causing a change in strategic focus for retailers. According to the 2013 Shop.org/Forrester Research State of Retailing…

New Amazon service turns old CDs into MP3s

January 10, 2013

Amazon's ever-expanding breadth of services now includes digital music conversion, as the company today announced the launch of Amazon AutoRip, a service that…

A little consumer play time could help brands boost engagement

January 9, 2013

With traditional forms of advertising losing effectiveness, improving customer engagement has become the target strategy for many retailers. According to an…

Ten ways Zappos.com creates happy employees

Getting a job at Zappos.com today is more than a dream for many; it is a one in a 100-person opportunity.

Target implements permanent online price-match policy

January 8, 2013

With flat December sales dampening its holiday shopping season, Target today announced a policy change that could bolster the retailer's value-driven…