Putting the 'custom' back in customer

A commentary on how to save brick-and-mortar retail with tailored in-store experiences.

Walmart to add automatic shopping lists to its mobile app

May 28, 2013

Walmart is building out the features of its mobile app, according to news from last week's CTIA Wireless event in Las Vegas. Techhive.com reported that Walmart…

More Hispanics shop via smartphone, survey finds

May 23, 2013

A recent survey by the Integer Group found that 16 percent of Hispanic shoppers are using their mobile devices to make purchases, compared to 12 percent of…

Retailers can relax about showrooming, survey finds

May 22, 2013

A recent study reveals the furor over showrooming may be all for naught. According to the 2nd Annual U.S. Mobile Path-to-Purchase Study released today by xAd…

Survey says Millennials prefer brick-and-mortar shopping

May 21, 2013

Detailed research from the Urban Land Institute reveals that Millennials prefer shopping in brick-and-mortar stores. Surprisingly, the brands Millennials love…

Mobile: The new screen in a multiscreen world

by James Wester

A recent symposium in Dallas discussed ways to fit interactive and mobile technologies into the omnichannel equation.

Will an Internet sales tax bring fairness or confusion?

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The Marketplace Fairness Act is causing a divide in the industry and has tax experts bracing for chaos.

Bealls Florida goes to the cloud with HighJump

May 14, 2013

HighJump Software, a global provider of supply chain management software, announced today that the Florida-based apparel and home merchandise retailer Bealls…

RichRelevance expands global presence with acquisition of Avail

May 14, 2013

RichRelevance, the company behind personalized online product recommendations for clients including Walmart, Sears and Target, announced it has acquired Avail…

Cloud computing could offer bright future for retailers

May 13, 2013

With the growing popularity of mobile, social and e-commerce, traditional brick-and-mortar retailers are turning to the cloud to optimize the in-store…

Google finds the silver lining to showrooming

New report finds consumers depend on their smartphones, but it's not all bad for merchants.

Mother's Day shopper study finds in-store trumps online

May 10, 2013

The market research firm Trendsource released results of its Mother's Day buying intentions study, revealing that shoppers prefer the in-store experience for…

M&S marks payment milestone

by James Wester

The retailer completed its deployment of contactless terminals and released significant usage numbers.

Secret shopper study gauges cross-channel readiness

May 7, 2013

CrossView Inc., a provider of e-commerce solutions and services, today released the results of its 2013 Cross-Channel Readiness study. Out of a possible 29…

Walmart sets up global tech centers for e-commerce

May 2, 2013

In a move to gain ground against its Web rival Amazon, and to position itself as a bona fide technology company, Walmart is setting up a fleet of global…

Research on 'sequential' pricing shows strategy can boost sales

April 30, 2013

Researchers at the University of Arkansas revealed results of an in-depth study of "sequential" pricing of retail products in both online and brick-and-mortar…

Following online success, Fab moves to brick-and-mortar

April 30, 2013

What began as a flash sales site aimed at gay men is now hoping to turn into the world's largest store for furniture and home goods design.

Consultant tells readers to be wary of online 'growth' reports

April 24, 2013

A recent post on smartcompany.com.au by Australian retail consultant Brain Walker warns industry followers not to believe everything the read about online…

Honeymoon registries get personal with video feature

April 22, 2013

Engaged couples looking for creative alternatives to the traditional wedding registry have shifted the focus from the ceremony to the honeymoon. And portals…

The digital future of retail

In the next ten years, retail as we know it might come to an end.