TrendSource releases results from consumer insight study

March 1, 2013

TrendSource released findings from its two-part consumer insights research study that it said aims to help retailers keep pace with omnichannel consumers. The…

Make love not war: Tips on how to embrace showrooming

by Christopher Hall — writer, self

A customer experience expert discussed his showrooming strategy at DSE13. 

Xtreme Labs releases report card on retailer apps

February 28, 2013

Xtreme Labs, a mobile strategy and solutions company, released its Retail Apps Report, which details how consumers rate the top U.S. retailers' iOS and Android…

The shifting self-service paradigm

Consumers appreciate having more control over their service experience.

Shutl courier service debuts in Chicago

February 26, 2013

Shutl Ltd., a London-based startup that matches retailers with local courier services, debuts today in Chicago, New York and San Francisco, according to…

As Amazon battles to dethrone Walmart, Google plans own attack

February 26, 2013

The evolution of retail has seen the rise and fall of companies clamoring for the top spot. According to a recent article on Wired, it was only a little more…

Study lists 5 challenges to mobile testing

February 26, 2013

SOASTA Inc., specialists in cloud and mobile testing, announced the results of its survey of 500 IT executives representing such industries as global IT…

Best Buy to join the price-match party

February 18, 2013

Best Buy has announced that it will officially throw its hat into the permanent price-matching ring, Reuters reported. Beginning on March 3 the electronics…

Google will open physical retail stores by year's end

February 18, 2013

According to an "extremely reliable source," 9to5google.com confirmed suspicions that Google plans to open physical retail stores by the end of the year, just…

Commentary: Omnichannel meets in-store merchandising

A Frank Mayer exec discusses how in-store merchandising can bridge the gap between online and in-store shopping.

Tesco digital pilot brings online experience to in-store shopping

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Insight from Cisco helps Tesco 'catch and keep' digital shoppers.

Article: With in-store and online offerings, its okay to be different

February 13, 2013

With the rise of omnichannel, a retailer must reformulate in order to integrate all of its shopping channels. Part of this undertaking includes finding the…

Social media not significant sales driver, study finds

February 6, 2013

While digital technology continues to reshape the way companies and consumers interact, social media is not replacing the in-store shopping experience…

Retailers miss out on revenue with dead Pinterest links

February 4, 2013

Although it is often hailed as the ideal social network for commerce, Pinterest poses problems for retailers with disconnected marketing and e-commerce…

Facebook offers gift cards, moves closer to retail market

February 1, 2013

Facebook took another step into the retail market yesterday with the introduction of gift cards that consumers can use at Target and a handful of other…

French made: Tax on personal data could cause dust up

by Bryan Pearson — President, LoyaltyOne

If there is one thing the French government is not laissez-faire about these days, it is taxes. But its recent proposal to attach tariffs to personal…

Voto app brings democracy to shopping

January 29, 2013

Retailers looking for a tool to boost customer engagement have a new mobile application to add to their array of choices. The iPad kiosk company ArmorActive…

Amazon Fresh expanding to more ZIP codes

January 28, 2013

Doorstep delivery of supermarket groceries could soon be available in more neighborhoods. Internet giant Amazon.com launched the grocery delivery service…

New Amazon fulfillment center brings hundreds of jobs to Cali town

January 23, 2013

Amazon announced yesterday plans to open a new 1 million-square-foot, state-of-the-art fulfillment center in Tracy, Calif., creating hundreds of full-time jobs…

Target's price matching: Revolutionary or redundant?

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Deciding whether to match online prices with brick-and-mortar benefits is a growing retail conundrum.